Airport Biometrics: A Primer (2021) / Chapter Skim
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Pages 196-204
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196 Case Study: Digi Yatra and the Seamless Passenger Journey at Kempegowda International Airport, Bengaluru, India Summary In 2016, as part of a new terminal development program, Kempegowda International Airport (BLR) staff conducted a series of workshops to discuss the future of the passenger journey and how this could be improved by use of a single biometric token.
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Case Study: Digi Yatra and the Seamless Passenger Journey at Kempegowda International Airport, Bengaluru, India 197 necessary and can choose to opt out at any time. On the other hand, the passenger dataset stored and retained in the airport IMP will be deleted 1 hour after the corresponding flight departs.
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198 Airport Biometrics: A Primer How? ● The Common Digi Yatra ID platform was conceptualized by a joint venture between the government (with majority stake)
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Case Study: Digi Yatra and the Seamless Passenger Journey at Kempegowda International Airport, Bengaluru, India 199 Specifically, Digi Yatra makes use of biometrics and identity management technologies to allow a seamless, paper-free journey (Awtaney 2019)
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200 Airport Biometrics: A Primer Passengers complete the online Digi Yatra enrollment process and are issued a Digi Yatra number. The enrollment has to be completed only once.
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Case Study: Digi Yatra and the Seamless Passenger Journey at Kempegowda International Airport, Bengaluru, India 201 Other biometric-enabled processing points: The passenger is identified by the passenger dataset. In the case of no match or if the passenger wishes to opt out, a manual verification of the travel document and identity is performed at each processing point.
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202 Airport Biometrics: A Primer The trial went live on a Vistara Airlines flight in January 2017 (Mayhew 2018; Vision-Box 2018a; Vision-Box 2019)
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Case Study: Digi Yatra and the Seamless Passenger Journey at Kempegowda International Airport, Bengaluru, India 203 point (valid government-issued ID and boarding pass are checked at each checkpoint)
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204 Airport Biometrics: A Primer The Digi Yatra common ID platform implementation was delayed due to the global COVID pandemic. As Indian airports reprioritized their investments during these uncertain times, it was unclear as to when the program would resume.
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