Innovative Practices for Transit Planning at Small to Mid-Sized Agencies (2021) / Chapter Skim
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10 This chapter describes the purpose, method, and results of the survey regarding transit planning challenges at small and mid-sized transit agencies. Purpose Purposes of the survey of small and mid-sized transit agencies were to • Confirm a set of categories of transit planning challenges faced by small and mid-sized transit agencies in the United States for use in organizing the synthesis report.
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Transit Agency Survey 11 Using the online tool Qualtrics, the research team created a survey from the survey questionnaire, and it was pilot-tested by the panel. The revised survey was launched on January 6, 2020, and remained live for 7 weeks, until February 21.
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Figure 3. Characteristics of survey respondents -- type of organization.
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Transit Agency Survey 13 Survey Findings The research team then reviewed, tabulated, and summarized responses to survey questions about transit planning challenges. Appendix C contains selected survey responses.
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14 Innovative Practices for Transit Planning at Small to Mid-Sized Agencies Initial Challenge Category Potential Transit Planning Challenges Ridership and Demographic Shifts How can we increase ridership? How can we recover ridership that has been lost to other modes?
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Transit Agency Survey 15 mentioned the potential benefits of wanting to pilot/implement innovative services such as microtransit to replace underperforming routes, provide transit to areas or at times that are not conducive to fixed-route transit, and solve unfulfilled FMLM needs. Many of these transit agencies were not sure how to go about this or whether it could work for them, pointing to a lack of planning staff or other resources.
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16 Innovative Practices for Transit Planning at Small to Mid-Sized Agencies often, they lack financial resources to bring the needed expertise in house. Even if the right technology can be identified, there are inadequate resources to afford support staff to maintain it over time.
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