Considering the Unbanked in Cashless Fare Payment at Point of Service for Bus/Demand-Response Services (2022) / Chapter Skim
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Pages 71-73
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71 This chapter presents overarching conclusions and areas for future research. Conclusions Over the last decade, a handful of transit agencies in the United States have considered eliminating cash fare collection from buses.
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72 Considering the Unbanked in Cashless Fare Payment at Point of Service for Bus/Demand-Response Services 4. "One more trip" policy: Some new fare policies -- particularly "one more trip" policies that allow a negative balance for one trip so customers have the opportunity to reload -- are likely to be implemented by agencies with account-based fare systems who want to eliminate onboard cash fares.
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From page 73... ...
Conclusions and Future Research 73 to assess satisfaction levels and travel behavior changes. Finally, analysis of ridership trends before and after implementation should also be performed.
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