Bus Rapid Transit: Current State of Practice (2022) / Chapter Skim
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Pages 14-26
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14 Transportation Agency Survey This chapter describes the purpose, methodology, and results of the survey of U.S. and Canadian transportation agencies that operate and/or own BRT services and facilities.
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Transportation Agency Survey 15 Results The study team received 41 responses and achieved a 60% response rate. Of the 41 responses, 33 were deemed to have resulted in "complete" surveys, or surveys with enough data to meaningfully inform the study.
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16 Bus Rapid Transit: Current State of Practice Figure 3 shows the distribution of responding agencies based on systemwide annual unlinked passenger trips provided (i.e., size)
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Transportation Agency Survey 17 Figure 6 shows selected running way features used by the responding agencies to provide BRT service. The features included in the figure are relevant to operations, enforcement, and maintenance.
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18 Bus Rapid Transit: Current State of Practice and/or travel time. Approximately 39% of the responding agencies reported using vehicles with more than one of the listed features on at least one BRT route/facility.
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Transportation Agency Survey 19 survey operated in some degree of contraflow. For approximately 50% of the BRT routes/facilities described in the survey, BRT vehicles operate in local service beyond the trunk portion of the BRT route/facility.
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20 Bus Rapid Transit: Current State of Practice Impacts on Travel Time and Speed The responding agencies reported impacts ranging from 3% to 72% improvement in travel times and speeds after implementation of BRT, with an average improvement of 23%. Half of the responding agencies that provided data reported travel time and speed savings within the range of 10% to 25%.
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Transportation Agency Survey 21 than other bus routes in the system or that ridership in the corridor increased when BRT was implemented. Most of the responding agencies did not quantify productivity impacts of BRT (i.e., the impact of BRT on metrics such as passengers per hour and passengers per mile)
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22 Bus Rapid Transit: Current State of Practice The customer satisfaction measures used by the responding agencies included "quality of service," "satisfaction," and number of complaints. Respondents did not necessarily explain how these measures were calculated.
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Transportation Agency Survey 23 Factor Category Factors That Support Successful BRT Factors That Hinder Successful BRT Planning and design - Making decisions based on service effectiveness (e.g., maximizing service productivity) , not on saving money during construction or shortening implementation time - Taking the time to do things right during planning, design, and implementation - Investing in service connections - Using pilot projects - Involving operations and maintenance staff in planning and design - Funding that requires BRT service levels that are higher than necessary - Insufficient funding/budget to implement BRT as needed - Inadequate commitment to making sure BRT is supported with enough vehicles, operators, mechanics, etc.
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24 Bus Rapid Transit: Current State of Practice Evolution of BRT The responding agencies identified the following changes in their approach to designing, operating, and maintaining BRT over time (e.g., as they improved existing BRT services and facilities and/or implemented new services and facilities) : • Planning and design – Recognized the need for more first-mile/last-mile solutions to support BRT.
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Transportation Agency Survey 25 • Operations – Implemented a new approach to headway management. – Implemented an alternate stops plan in case of station closures (e.g., due to snow)
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26 Bus Rapid Transit: Current State of Practice – Take advantage of opportunities to implement priority treatments. – Develop an operations and infrastructure monitoring system.
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