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Glossary of Terms
Pages 35-36

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From page 35...
... Impact Positive and negative and primary and secondary long-term effects produced by an intervention, directly or indirectly, intended or unintended. Innovation The implementation of a new or significantly improved product or process, a new marketing method, or a new organizational method in business practices, workplace organizations, or external relations (OECD 2005)
From page 36...
... . Socioeconomic returns Measures that capture both market-based monetary impacts and and benefits nonmarket impacts, such as environmental and social value, not currently reflected or involved in conventional financial accounts.


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