Toward a Touchless Airport Journey (2022) / Chapter Skim
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From page 54... ...
54 Communicate with the Passenger A P P E N D I X B The following section provides additional detail on the best practices for communicating with the passenger. Consider this general guidance related to the use of communication methods as you consider the implementation of specific touchless solutions.
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Communicate with the Passenger 55 followed by the most efficient directions to the terminal. The use of a "smart" garage wayfinding product can accomplish the initial task with great efficiency.
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56 Toward a Touchless Airport Journey Harry Reid International Airport Signage (photo by Clark County Department of Aviation)
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Communicate with the Passenger 57 Harry Reid International Airport Gate Signage (photo by the Clark County Department of Aviation)
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Abbreviations and acronyms used without denitions in TRB publications: A4A Airlines for America AAAE American Association of Airport Executives AASHO American Association of State Highway Officials AASHTO American Association of State Highway and Transportation Officials ACI–NA Airports Council International–North America ACRP Airport Cooperative Research Program ADA Americans with Disabilities Act APTA American Public Transportation Association ASCE American Society of Civil Engineers ASME American Society of Mechanical Engineers ASTM American Society for Testing and Materials ATA American Trucking Associations CTAA Community Transportation Association of America CTBSSP Commercial Truck and Bus Safety Synthesis Program DHS Department of Homeland Security DOE Department of Energy EPA Environmental Protection Agency FAA Federal Aviation Administration FAST Fixing America's Surface Transportation Act (2015) FHWA Federal Highway Administration FMCSA Federal Motor Carrier Safety Administration FRA Federal Railroad Administration FTA Federal Transit Administration GHSA Governors Highway Safety Association HMCRP Hazardous Materials Cooperative Research Program IEEE Institute of Electrical and Electronics Engineers ISTEA Intermodal Surface Transportation Efficiency Act of 1991 ITE Institute of Transportation Engineers MAP-21 Moving Ahead for Progress in the 21st Century Act (2012)
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Transportation Research Board 500 Fifth Street, NW Washington, DC 20001 ADDRESS SERVICE REQUESTED ISBN 978-0-309-68715-7 9 7 8 0 3 0 9 6 8 7 1 5 7 9 0 0 0 0
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