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From page 22...
... Fare-Free Transit Evaluation Framework 2-8 Assemble Project Team Based on the relevant context, the transit agency should form a team of staff and community partners with the knowledge, resources, and time to complete an evaluation of a fare-free transit, hereby referred to as the "project team". Valuable transit agency staff may include representatives from multiple departments including operations, security, auditing, service planning, Information Technology (IT)
From page 23...
... Fare-Free Transit Evaluation Framework 2-9 Step 2: Assess existing conditions The project team should collect relevant information regarding the existing conditions of the transit agency and its fare collection system. The data collected in this step can be referenced to identify transit agency-specific opportunities and challenges in Step 4 , inform the selection of fare-free transit alternatives in Step 8, and measure the impacts in Step 9.

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