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Fare-Free Transit Evaluation Framework (2023) / Chapter Skim
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Pages 32-33

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From page 32...
... This is particularly important for transit agency staff and other community partners that will take part in any subsequent implementation and administration of the preferred alternative. Finally, the evaluation process should be properly documented and made publicly available to ensure transparency.
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From page 33...
... Take logistical steps to implement the fare-free transit policy or program including the following: – Make operational changes to halt fare collection, temporarily or permanently (e.g., stop printing fare media, revise driver and customer service training, decommission fare boxes and ticket vending machines, implement alternative ridership data gathering methods) – Adjust transit agency policies (e.g., change fare policy, strengthen rider codes of conduct, tighten paratransit eligibility)
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Key Terms

  • transit agency
  • transit agencies
  • project team
  • evaluation framework
  • fare collection

  • low incomes
  • credible evidence
  • evaluation plan
  • evaluation process
  • preferred alternative

  • free fares
  • agency staff
  • funding sources
  • transit alternatives
  • gather credible

  • community partners
  • ridership increase
  • estimated annual
  • final step
  • ridership increases

  • evaluation steps
  • ticket vending
  • vending machines
  • annual operating
  • attract ridership


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