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... Fare-Free Transit Evaluation Framework 3-22  Savings from eliminating fare collection  Ridership Impact  Revenue sources and amounts  On-time performance  Fare-free transit's impact on parking (e.g., utilization, cost, provision) Some transit agencies also used qualitative metrics to evaluate fare-free transit's costs and benefits, such as:  Community feedback: compliments, complaints, and general sentiment  Bus operator feedback: benefits, challenges, and general sentiment  Issues with ‘problem passengers' Feasibility Evaluation In general, only a few transit agencies have systematically evaluated the feasibility of implementing fare-free transit prior to implementation.

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