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From page 40...
... 40 Conclusions Major Conclusions An era of increased competition and diminishing resources, coupled with tech-savvy customers' demands, are making information technology business units the nexus of technology procurement processes. Procurement and IT departments need to agree on and disseminate a shared definition of technology in order to streamline communication and promote educational opportunities.
From page 41...
... Conclusions 41 Policies and procedures tend to reflect legacy models, especially in publicly owned airports. Highly recognized processes are accepted at face value rather than sparking the questions.
From page 42...
... 42 Airport Software Solutions and Services Sourcing into an embedded portal for sharing procedures and best practices could lead to efficiencies and more certifications, such as NIGP accreditation. Airline crashes resulting from engine part failures have increased focus on critical infrastructure.
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