The National Academies Press

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Pages 86-144

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From page 86... ... 86 A P P E N D I X E Interview and Survey Responses Interview Responses Airport Name: Minneapolis-St. Paul International NPIAS: Large FAA Code: AGL City: Minneapolis State: Minnesota Interviewee: Eduardo Valencia Phone: Email: Ownership: Authority – Metropolitan Airports Commission (MAC) Read the entire page →
From page 87... ... Interview and Survey Responses 87 Question 7 Answer: See provided slides. Question 8 Answer: Buying has existed for a long time. Read the entire page →
From page 88... ... 88 Airport Software Solutions and Services Sourcing contract piece moving. When IT presents solutions, demos are used to explain the need. Read the entire page →
From page 89... ... Interview and Survey Responses 89 Question 5 Answer: See response to Question 3. Question 6 Answer: The disconnect between procurement and legal is understanding IT and how it works. Read the entire page →
From page 90... ... 90 Airport Software Solutions and Services Sourcing necessarily track "it" and is not responsible unless someone starts to question the use of the product, contract need, etc. The business users must be able to justify what they bought and why. Read the entire page →
From page 91... ... Interview and Survey Responses 91 • Service level agreement, project risks (with mitigation) , and the communications plan between airports and vendors (e.g., training, software updates, etc.) Read the entire page →
From page 92... ... 92 Airport Software Solutions and Services Sourcing Question 8 Answer: When it comes to software, it must go through the rigors. Very few companies have the specific software needed to solve the problem. Read the entire page →
From page 93... ... Interview and Survey Responses 93 cash flows. Then, it gets approved or denied. Read the entire page →
From page 94... ... 94 Airport Software Solutions and Services Sourcing Question 6 Answer: The biggest friction is that it takes too long to get the solutions we need through procurement. Question 7 Answer: RFI and RFP are the two principal tools for procurement. Read the entire page →
From page 95... ... Interview and Survey Responses 95 Question 11 Answer: We can share our 10 priorities and the Shark Tank Program and Templates. Airport Name: Los Angeles International NPIAS: Large FAA Code: AWP City: Los Angeles State: California Interviewee: Brandon Eaton Phone: Email: Ownership: Authority – Los Angeles World Airports (LAWA) Read the entire page →
From page 96... ... 96 Airport Software Solutions and Services Sourcing Question 9 Answer: When it comes to technology and innovation, collaboration with other airports keeps knowledge and exchanges alive in the industry. For example, the multi-milliondollar department of operations center was modeled after Denver. Read the entire page →
From page 97... ... Interview and Survey Responses 97 Question 4 Answer: Anything under $3K can be purchased with a credit card. Anything between $3-5K requires three bids. Read the entire page →
From page 98... ... 98 Airport Software Solutions and Services Sourcing Question 10 Answer: Have one or two dedicated people that did nothing but purchase internally or externally. There would not be quite as many steps or some of the steps would be automated. Read the entire page →
From page 99... ... Interview and Survey Responses 99 The most critical system to get up and running was the flight notification system (FIDS) Read the entire page →
From page 100... ... 100 Airport Software Solutions and Services Sourcing We all need network monitoring right now. Three different departments (City, Utility, and Airport) Read the entire page →
From page 101... ... Interview and Survey Responses 101 Communication is the basis of procurement. Every July/August launches the budget process. Read the entire page →
From page 102... ... 102 Airport Software Solutions and Services Sourcing • Less than $2.5K: direct contact, aim to get three quotes for the best price and purchase. This tends to be a supply. Read the entire page →
From page 103... ... Interview and Survey Responses 103 • The process takes about 6 months. • Procurement takes about 6 weeks. Read the entire page →
From page 104... ... 104 Airport Software Solutions and Services Sourcing awards against thresholds of visibility. The Board of Commissioners must approve all aspects. Read the entire page →
From page 105... ... Interview and Survey Responses 105 Airport Name: Memphis–Shelby County Airport NPIAS: Small FAA Code: ASO City: Memphis State: Tennessee Interviewee: Kenneth Parrish Phone: Email: Ownership: Quasi-Governmental – Memphis–Shelby County Airport Authority Question 1 Answer: The process at the airport is simple. The IT department specifies the products we need with technical specifications. Read the entire page →
From page 106... ... 106 Airport Software Solutions and Services Sourcing The procurement department includes the Director, Manager, two buyers, one critical person, and four warehouse staff members. The warehouse does the day-to-day purchasing. Read the entire page →
From page 107... ... Interview and Survey Responses 107 A lot of airports do this because it is appliable to any government entity. Example: Motorola towers were put in throughout the city of Memphis. Read the entire page →
From page 108... ... 108 Airport Software Solutions and Services Sourcing Focused on networking, sharing, reviewing processes. Procurement members of this group can send an email to "all" in this group to examine past work, processes, etc. Read the entire page →
From page 109... ... Interview and Survey Responses 109 Some P-Cards are left up to the discretion of whoever manages the P-Cards. A preference would be to have invoicing for tracking. Read the entire page →
From page 110... ... 110 Airport Software Solutions and Services Sourcing It would be nice to have the FAA assemble a procurement template that could go to any airport. If the state could also provide this template, that would streamline the process. Read the entire page →
From page 111... ... Interview and Survey Responses 111 Example: Arrowbond – put out by SOB – software tracks all things that create airfield efficiency. Example: Transponders in vehicles (e.g., snow removal) Read the entire page →
From page 112... ... 112 Airport Software Solutions and Services Sourcing participation can be tough. The knowledge of the process is not supported by the end product. Read the entire page →
From page 113... ... Interview and Survey Responses 113 Question 6 Answer: The state budget, weather, location, COVID (lack of planes to move freight in a timely manner) Read the entire page →
From page 114... ... 114 Airport Software Solutions and Services Sourcing Question 4 Answer: Not provided. Question 5 Answer: Not provided. Read the entire page →
From page 115... ... Interview and Survey Responses 115 Question 2 Answer: It is on an as-needed basis. They have to show justification on how it would make their job easier or better via documentation, then comply with the thresholds. Read the entire page →
From page 116... ... 116 Airport Software Solutions and Services Sourcing Ownership: Private – Causey Aviation, Inc. Question 1 Answer: Airport technology is not really purchased. Read the entire page →
From page 117... ... Interview and Survey Responses 117 Question 11 Answer: None currently. Airport Name: Eastern West Virginia Regional Airport/Shepherd Field NPIAS: Reliever FAA Code: AEA City: Martinsburg State: West Virginia Interviewee: Neil Doran Phone: Email: Ownership: Authority – Eastern West Virginia Regional Airport Authority Question 1 Answer: They are still a small-budget airport and very primitive. Read the entire page →
From page 118... ... 118 Airport Software Solutions and Services Sourcing It did not use to be that way when there was a smaller budget and mainly an airport administrative authority. There was a lot of micro-managing of the budget and BOD bylaws that tied the staff's hands. Read the entire page →
From page 119... ... Interview and Survey Responses 119 This airport has 8 x C17 military aircraft, and the FAA does not give any credit. It is not what they do not get; it is just the "acceptance" of what information is submitted with a lack of follow-up on the information. Read the entire page →
From page 120... ... 120 Airport Software Solutions and Services Sourcing Question 8 Answer: None. Question 9 Answer: The FAA recommends training for its employees, documenting the procurement process, using a policy for redundancy, and using a contract database. Read the entire page →
From page 121... ... Interview and Survey Responses 121 solicited by a government agency but marketed by the co-op. This isn't wrong, just different. Read the entire page →
From page 122... ... 122 Airport Software Solutions and Services Sourcing Question 9 Answer: Airport Purchasing Group presentation. This group (APG) Read the entire page →
From page 123... ... Interview and Survey Responses 123 For bandwidth, what are the capacity and data net flow? What does a normal day look like? Read the entire page →
From page 124... ... 124 Airport Software Solutions and Services Sourcing unit that they can go back to the IT organization and repeat the process to determine the needs. Looking at the end-point, most are preinstalled due to entitlement (e.g., MS 365) Read the entire page →
From page 125... ... Interview and Survey Responses 125 Emergency technology procurement processes need to be in place as well. Think about major cybersecurity issues. Read the entire page →
From page 126... ... 126 Airport Software Solutions and Services Sourcing leverage it. Hire a procurement firm (SHI or CDW) Read the entire page →
From page 127... ... Interview and Survey Responses 127 funding subject to Buy American Act) Read the entire page →
From page 128... ... 128 Airport Software Solutions and Services Sourcing • San Diego: https://www.san.org/innovate. • MWAA: http://www.mwaalabs.com/. Read the entire page →
From page 129... ... Interview and Survey Responses 129 Usage reports demonstrate value and create a focal point for R&D efforts. Recognizing the heavy use of the design and planning software in North America and simulation software in Europe traces back to mergers and acquisitions. Read the entire page →
From page 130... ... 130 Airport Software Solutions and Services Sourcing Question 11 Answer: Webinar registration adds an individual to the mailing roster for additional inquiries and access to materials. Organization: Consultants (Consolidated) Read the entire page →
From page 131... ... Interview and Survey Responses 131 • Authority: The other version is managed by a board - composed of city and state leaders that oversee the management of the airport. They hire a team to manage the airport, but the board has oversight of this process. Read the entire page →
From page 132... ... 132 Airport Software Solutions and Services Sourcing Organization: Airports Council International – North America NPIAS: N/A FAA Code: N/A City: Washington, D.C. Country: USA Interviewee: Aneil Patel Phone: Email: Ownership: Non-Profit Question 1 Answer: They are a 501(c) Read the entire page →
From page 133... ... Interview and Survey Responses 133 Question 10 Answer: Everyone wants the ideal world, but we're not sure that all will get there. The main goal for an airport is to streamline the process while maintaining checks and balances. Read the entire page →
From page 134... ... 134 Airport Software Solutions and Services Sourcing Question 8 Answer: No Question 9 Answer: Subscriptions Question 10 Answer: No Question 11 Answer: Yes Date of Response: 2/18/2021 Question 1 Answer: Basic, Local, Nonhub, Unclassified Question 2 Answer: Daily Question 3 Answer: City/County/State Funded Programs, FAA Airport Improvement Program, Other, TSA Agreements Question 4 Answer: Restrict Question 5 Answer: Yes Question 6 Answer: Budget, Governance, Time Question 7 Answer: Unsure Question 8 Answer: No Question 9 Answer: Cooperative Agreements, Other Question 10 Answer: Yes Question 11 Answer: Yes Date of Response: 2/18/2021 Question 1 Answer: Large hub, Medium hub, National Question 2 Answer: Other Question 3 Answer: Airline Fees, FAA Airport Improvement Program, Other Question 4 Answer: Enhance Question 5 Answer: Yes Question 6 Answer: Budget, Governance, Knowledge, Leadership, Other, Time Question 7 Answer: Unsure Question 8 Answer: Yes Question 9 Answer: Other Question 10 Answer: Yes Question 11 Answer: Yes Date of Response: 2/19/2021 Question 1 Answer: Large hub Question 2 Answer: All apply Question 3 Answer: Airline Fees, FAA Airport Improvement Program, TSA Agreements Question 4 Answer: Restrict Question 5 Answer: Unsure Question 6 Answer: Budget, Governance, Knowledge, Time Question 7 Answer: Yes Question 8 Answer: Unsure Question 9 Answer: Other Question 10 Answer: Unsure Question 11 Answer: Yes Read the entire page →
From page 135... ... Interview and Survey Responses 135 Question 1 Answer: National, RegionalSmall hub Question 2 Answer: All apply Question 3 Answer: Airline Fees, Concessions Question 4 Answer: Restrict Question 5 Answer: Yes Question 6 Answer: Budget, Governance, Knowledge, Time Question 7 Answer: Yes Question 8 Answer: No Question 9 Answer: API Integration, Cooperative Agreements, Subscriptions Question 10 Answer: Yes Question 11 Answer: Yes Date of Response: 2/22/2021 Question 1 Answer: Medium hub Question 2 Answer: Quarterly Question 3 Answer: FAA Airport Improvement Program, Other Question 4 Answer: Not Applicable Question 5 Answer: Yes Question 6 Answer: Other Question 7 Answer: No Question 8 Answer: No Question 9 Answer: API Integration Question 10 Answer: Yes Question 11 Answer: Yes Date of Response: 2/22/2021 Question 1 Answer: Nonhub Question 2 Answer: Other Question 3 Answer: City/County/State Funded Programs Question 4 Answer: Restrict Question 5 Answer: Yes Question 6 Answer: Budget, Governance, Time Question 7 Answer: No Question 8 Answer: No Question 9 Answer: Cooperative Agreements Question 10 Answer: No Question 11 Answer: Yes Date of Response: 2/22/2021 Question 1 Answer: Large hub Question 2 Answer: All apply Question 3 Answer: Airline Fees, Concessions, FAA Airport Improvement Program, TSA Agreements Question 4 Answer: Restrict Question 5 Answer: Yes Question 6 Answer: Budget, Governance, Other, Time Question 7 Answer: No Date of Response: 2/22/2021 Read the entire page →
From page 136... ... 136 Airport Software Solutions and Services Sourcing Question 8 Answer: No Question 9 Answer: API Integration, Subscriptions Question 10 Answer: Yes Question 11 Answer: Yes Date of Response: 2/22/2021 Question 1 Answer: Large hub Question 2 Answer: Quarterly Question 3 Answer: Airline Fees, Concessions, FAA Airport Improvement Program Question 4 Answer: Enhance Question 5 Answer: Yes Question 6 Answer: Budget, Other Question 7 Answer: No Question 8 Answer: No Question 9 Answer: Cooperative Agreements Question 10 Answer: No Question 11 Answer: Unsure Date of Response: 2/22/2021 Question 1 Answer: Small hub Question 2 Answer: All apply Question 3 Answer: Airline Fees, Concessions, FAA Airport Improvement Program Question 4 Answer: Restrict Question 5 Answer: Yes Question 6 Answer: Budget, Governance, Time Question 7 Answer: No Question 8 Answer: Unsure Question 9 Answer: API Integration, Cooperative Agreements, Subscriptions Question 10 Answer: Yes Question 11 Answer: Yes Date of Response: 2/22/2021 Question 1 Answer: National Question 2 Answer: Monthly Question 3 Answer: Airline Fees, Concessions, Other Question 4 Answer: Enhance Question 5 Answer: Yes Question 6 Answer: Budget, Time Question 7 Answer: No Question 8 Answer: No Question 9 Answer: Subscriptions Question 10 Answer: No Question 11 Answer: Yes Read the entire page →
From page 137... ... Interview and Survey Responses 137 Question 2 Answer: Monthly, Weekly Question 3 Answer: Airline Fees, Other Question 4 Answer: Enhance Question 5 Answer: Yes Question 6 Answer: Budget, Time Question 7 Answer: Yes Question 8 Answer: No Question 9 Answer: Cooperative Agreements, Subscriptions Question 10 Answer: Yes Question 11 Answer: Yes Date of Response: 2/22/2021 Question 1 Answer: Large hub Question 2 Answer: All apply Question 3 Answer: Airline Fees, FAA Airport Improvement Program, TSA Agreements Question 4 Answer: Enhance Question 5 Answer: Yes Question 6 Answer: Budget, Governance, Time Question 7 Answer: No Question 8 Answer: Unsure Question 9 Answer: API Integration, Subscriptions Question 10 Answer: Yes Question 11 Answer: Yes Date of Response: 2/22/2021 Question 1 Answer: Medium hub Question 2 Answer: Other Question 3 Answer: Airline Fees Question 4 Answer: Enhance Question 5 Answer: Yes Question 6 Answer: Governance Question 7 Answer: Yes Question 8 Answer: No Question 9 Answer: Other Question 10 Answer: No Question 11 Answer: Yes Date of Response: 2/22/2021 Question 1 Answer: Medium hub, Regional Question 2 Answer: Weekly Question 3 Answer: Airline Fees, Concessions, FAA Airport Improvement Program, Other Question 4 Answer: Enhance Question 5 Answer: Yes Question 6 Answer: Governance Question 7 Answer: No Question 8 Answer: No Date of Response: 2/22/2021 Question 1 Answer: Large hub Read the entire page →
From page 138... ... 138 Airport Software Solutions and Services Sourcing Question 10 Answer: Yes Question 11 Answer: Yes Date of Response: 2/22/2021 Question 1 Answer: Medium hub, Regional Question 2 Answer: All apply Question 3 Answer: Airline Fees, Concessions, Other Question 4 Answer: Enhance Question 5 Answer: Yes Question 6 Answer: Budget, Time Question 7 Answer: No Question 8 Answer: No Question 9 Answer: API Integration, Subscriptions Question 10 Answer: No Question 11 Answer: Yes Date of Response: 2/22/2021 Question 1 Answer: Large hub Question 2 Answer: All apply Question 3 Answer: Airline Fees, Concessions, FAA Airport Improvement Program Question 4 Answer: Restrict Question 5 Answer: Yes Question 6 Answer: Governance, Time Question 7 Answer: No Question 8 Answer: No Question 9 Answer: API Integration, Cooperative Agreements, Subscriptions Question 10 Answer: No Question 11 Answer: Yes Date of Response: 2/23/2021 Question 1 Answer: Medium hub Question 2 Answer: Quarterly Question 3 Answer: Airline Fees Question 4 Answer: Enhance Question 5 Answer: Yes Question 6 Answer: Time Question 7 Answer: No Question 8 Answer: No Question 9 Answer: Cooperative Agreements Question 10 Answer: Yes Question 11 Answer: Yes Date of Response: 2/23/2021 Question 1 Answer: Medium hub Question 2 Answer: Monthly Question 9 Answer: Cooperative Agreements, Subscriptions Read the entire page →
From page 139... ... Interview and Survey Responses 139 Question 3 Answer: Airline Fees, Concessions Question 4 Answer: Restrict Question 5 Answer: Unsure Question 6 Answer: Budget, Governance, Knowledge, Leadership, Time Question 7 Answer: Unsure Question 8 Answer: No Question 9 Answer: API Integration, Cooperative Agreements, Subscriptions Question 10 Answer: No Question 11 Answer: Yes 7 7 3 2 3 4 1 1 1 0 2 4 6 8 Large Hub Medium Hub Small Hub Nonhub National Regional Local Basic Unclassified Figure E-1 - Survey Question 1: Please check all that apply to your airport. 33% 19% 19% 9.50% 4.80% 14.30% Figure E-2 - Survey Question 2: How often does your organization procure technology? Read the entire page →
From page 140... ... 140 Airport Software Solutions and Services Sourcing 10 8 2 0 2 4 6 8 10 12 Enhance Restrict Not Applicable Figure E-4 - Question 4: Funding sources _______ procurement practice. 90% 10% Figure E-5 - Question 5: Does your airport allow for emergency technology procurement? Read the entire page →
From page 141... ... Interview and Survey Responses 141 25% 60% 15% Figure E-7 - Question 7: Does your organization utilize a subscription service or platform to manage or obtain technology procurements? Yes No Unsure 5% 80% 15% Figure E-8 - Question 8: Does your organization utilize a crowdsourcing approach for technology procurement or funding of technology procurement? Read the entire page →
From page 142... ... 142 Airport Software Solutions and Services Sourcing 55% 40% 5% Figure E-10 - Question 10: Does your organization provide education on information technology or procurement? Yes No Unsure Figure E-11 - Question 11: Does governance, airport size, and airport activity structure influence technology procurement for airports? Read the entire page →
From page 143... ... Abbreviations and acronyms used without denitions in TRB publications: A4A Airlines for America AAAE American Association of Airport Executives AASHO American Association of State Highway Officials AASHTO American Association of State Highway and Transportation Officials ACI–NA Airports Council International–North America ACRP Airport Cooperative Research Program ADA Americans with Disabilities Act APTA American Public Transportation Association ASCE American Society of Civil Engineers ASME American Society of Mechanical Engineers ASTM American Society for Testing and Materials ATA American Trucking Associations CTAA Community Transportation Association of America CTBSSP Commercial Truck and Bus Safety Synthesis Program DHS Department of Homeland Security DOE Department of Energy EPA Environmental Protection Agency FAA Federal Aviation Administration FAST Fixing America's Surface Transportation Act (2015) FHWA Federal Highway Administration FMCSA Federal Motor Carrier Safety Administration FRA Federal Railroad Administration FTA Federal Transit Administration GHSA Governors Highway Safety Association HMCRP Hazardous Materials Cooperative Research Program IEEE Institute of Electrical and Electronics Engineers ISTEA Intermodal Surface Transportation Efficiency Act of 1991 ITE Institute of Transportation Engineers MAP-21 Moving Ahead for Progress in the 21st Century Act (2012) Read the entire page →
From page 144... ... Transportation Research Board 500 Fifth Street, NW Washington, DC 20001 ADDRESS SERVICE REQUESTED ISBN 978-0-309-68730-0 9 7 8 0 3 0 9 6 8 7 3 0 0 9 0 0 0 0 Read the entire page →

From page 86...

... 86 A P P E N D I X E Interview and Survey Responses Interview Responses Airport Name: Minneapolis-St. Paul International NPIAS: Large FAA Code: AGL City: Minneapolis State: Minnesota Interviewee: Eduardo Valencia Phone: Email: Ownership: Authority – Metropolitan Airports Commission (MAC)