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Quantitative Procedures for Designing and Operating Ferry Services (2023) / Chapter Skim
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Appendix A - Operator Questionnaire and Summaries of Responses
Pages 64-68

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From page 64...
... Your responses will help improve research and guidance for existing ferry operators as well as communities and jurisdictions considering ferries as a potential transit mode. In addition to your responses to this questionnaire, if your agency has completed any study documents addressing ferry capacity considerations, please attach them with your questionnaire responses.
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From page 65...
... Summary of operator responses: Operator responses detail use of a variety of fare types as well as fare collection practices. Vehicle ferry operators noted pay booths accepting multiple fare types, self-ticketing kiosks, online ticketing, and handheld scanners used by crew.
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From page 66...
... ? If your service operates multiple routes, do assumptions for auto capacity planning differ by route type (commuter routes versus lifeline routes with heavier freight/truck usage)
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From page 67...
... Operators vary scheduled dwell times by route and time of day to account for periods of known heavy ridership or harbor traffic, build the schedule assuming less-than maximum vessel speed (if vessels are running late they can go faster; if they are on time they can go slower and save fuel) , round scheduled trip times up to the nearest 5 minutes, or schedule longer dwell times during shift changes or vessel maintenance activities that allow service to make up time if needed to get back on schedule.
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From page 68...
... Summary of operator responses: Operators shared recommendations focused on service level and capacity planning, including: • Base planning on historical demand data and capacity data at a trip level. • Coordinate capacity increases and decreases with connecting modes of transit.
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Key Terms

  • vehicle ferry
  • operators noted
  • fare collection
  • dwell time
  • operators indicated

  • quantitative procedures
  • ferry services
  • observed differences
  • allotted dwell
  • ferry service

  • ferry capacity
  • operating margin
  • queuing capacity
  • time built
  • dwell times

  • vessel capacity
  • transit capacity
  • priority vehicles
  • standard operating
  • planned queuing

  • multiple routes
  • total vessel
  • vehicle flow
  • maintenance activities
  • flow rates

  • extra time
  • operators identified
  • collection data
  • vessel speed
  • holding capacity


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