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Pages 29-36

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From page 29...
... 29 REPORT CHAPTER 4: DIGITAL INFORMATION AND FARE PAYMENT INTEGRATION DIGITAL INFORMATION AND FARE PAYMENT INTEGRATION SECTION OVERVIEW This section discusses digital information and fare payment integration and answers key questions including: • What is digital information and fare payment integration? • How can digital information and fare payments be integrated?
From page 30...
... 30 REPORT internet. Also, some communities (e.g., rural areas)
From page 31...
... 31 REPORT Figure 8. Data Types Data provided by a variety of stakeholders can offer information on trip times, modal costs, vehicle locations, modal availability, and other information integral to integration.
From page 32...
... 32 REPORT Table 5. Potential Data Sharing Concerns and Strategies Potential Concern Potential Strategies Protecting Traveler Privacy Apps may intentionally or unintentionally collect sensitive and personally identifiable information (PII)
From page 33...
... 33 REPORT To support information integration stakeholders can engage in strategies including: • Providing real-time and updated information: In-house or third-party apps and websites with real-time information can help riders make decisions for trip planning and completion purposes. • Using application programming interfaces7 (APIs)
From page 34...
... 34 REPORT Figure 9. Integrated Fare Payment Types Source: Shaheen et al., Forthcoming FTA PROGRAMS Digital information and fare payment integration can be supported through programs at the local, regional, state, and federal levels.
From page 35...
... 35 REPORT • Explore new business approaches and technology strategies that support mobility, • Enable communities to adopt innovative mobility strategies that enhance transportation efficiency and effectiveness, and • Facilitate the widespread deployment of proven mobility strategies that expand personal mobility. In March 2020, FTA announced the selection of 25 projects in 23 states to receive funding under the program.
From page 36...
... 36 REPORT In addition to the projects summarized in the table, IMI also selected three projects in automation, one project for bridging first- and last-mile gaps, seven projects for on-demand transportation, one project in traffic and transit management, and two projects on service expansion. FTA's Accelerating Innovative Mobility Program In addition to the FTA's IMI Program, the FTA is also managing its AIM Program to support information and fare payment integration.

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