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Pages 37-46

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From page 37...
... A-1 APPENDIX A: LITERATURE REVIEW / PRACTICE SCAN ON VIRTUAL PUBLIC INVOLVEMENT DURING COVID-19 1.0 INTRODUCTION Phase 1 of NCHRP 08-142 focuses on capturing the experience of transportation agencies with Virtual Public Involvement (VPI) during the pandemic.
From page 38...
... A-2 8 Many of the guidance materials prepared during the pandemic stressed that core principles of in-person engagement apply equally to VPI. These include carefully identifying the stakeholders likely to be affected by a project, customizing the public involvement program to the types of decisions being made, understanding the community and any history about the project or previous dealings with the agency, building community relationships, working with local organizations, ensuring adequate promotion of engagement opportunities, and circling back to let participants know how their input was used.
From page 39...
... A-3 Digital Environmental Engagement: Continuing the Conversation Webinar, California Natural Resources Agency. January 2021 The California Natural Resources Agency and the California Environmental Protection Agency developed a resource catalog of online sessions on community engagement and equity.
From page 40...
... A-4 • Youth often have different communication preferences from those of older family members, and may prefer communicating on Instagram Live or Zoom rather than email or Facebook. At-risk youth may migrate toward using the chat on a virtual meeting platform.
From page 41...
... A-5 • Where virtual meetings are used, suggestions include choosing virtual platforms that a community is already familiar with, such as Facebook Live, Instagram, or Zoom; finding ways to engage people who may not be comfortable speaking out or writing in the chat, such as non-verbal "cognitive mapping" methods, and pre-recording some of the meeting presentations for people to watch ahead of time can allow more time for discussion. • Virtual methods can lower the cost of some strategies for inclusion.
From page 42...
... A-6 Key Points: • As 81 percent of Americans currently own a smartphone, all digital outreach efforts must be mobile app compatible. Make mobile hotspots available to residents to supplement mobile phone internet services.
From page 43...
... A-7 • The Nextdoor social platform has been a helpful addition to the NCDOT VPI toolkit to assist with connecting residents based on location, as have been brief (5-7 minute) pre-recorded informational videos on projects, tools and processes.
From page 44...
... A-8 Project Connect | Capital Metropolitan Transportation Authority (CapMetro) NEPA EA/EIS Austin's Capital Area Metropolitan Transit Agency (CapMetro)
From page 45...
... A-9 Michigan State Long-Range Transportation Plan Phase II (Michigan Mobility 2045) | Michigan Department of Transportation Long-Range Plan The second phase of Michigan Mobility 2045 (MM 2045)
From page 46...
... A-10 Harris County Flood Control District 2018 Bond Program | Harris County, TX Flood Control District Non-Transportation Example (Flood Risk Reduction Projects) The Harris County Flood Control District was implementing an influx of projects from the 2018 $2.5 billion bond program when COVID-19 disrupted traditional in-person engagement efforts.

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