Skip to main content

Bus Operator Workforce Management: Practitioner’s Guide (2023) / Chapter Skim
Currently Skimming:

Summary
Pages 1-5

The Chapter Skim interface presents what we've algorithmically identified as the most significant single chunk of text within every page in the chapter.
Select key terms on the right to highlight them within pages of the chapter.


From page 1...
... This report provides recommendations and resources enabling transit agencies to better assess, plan, and implement their operator workforce management programs. To develop this guide, the Eno Center for Transportation, the International Transportation Learning Center, and Huber and Associates completed a thorough literature review, surveyed labor and management stakeholders from transit properties, convened a focus group, conducted in-depth interviews, and developed seven comprehensive case studies of the following transit agencies: Dallas Area Rapid Transit (DART)
Read the entire page →
From page 2...
... are also making a difference in how agencies recruit operators. Since transit agencies' websites are valuable recruitment tools, it is important that their home pages allow potential operators to easily find information about hiring events, employment opportunities, and employee benefits.
Read the entire page →
From page 3...
... For example, eligible employees at the Santa Clara VTA who opt out of the agency's health insurance program can receive a monthly check for approximately half of the agency's savings. FMCTA pays operators for unused vacation days and also distributes Thanksgiving bonuses that vary depending on the number of years of service.
Read the entire page →
From page 4...
... Retention and Motivation Transit agencies have a wide range of programs to improve retention rates such as listen ing to operator concerns, providing career advancement opportunities, offering rewards programs, and establishing mentorship programs. Agencies can increase job satisfaction by involving bus operators in department meetings and decision-making processes.
Read the entire page →
From page 5...
... Some bus operators participate in industry-wide events like training and conferences. RCPT and FMCTA host special events like holiday parties and summer activities for workers and their families.
Read the entire page →

Key Terms

  • bus operator
  • bus operators
  • operator workforce
  • mentorship programs
  • transit agency

  • transit authority
  • hiring processes
  • public transit
  • help transit
  • workforce management

  • potential candidates
  • qualified operators
  • santa clara
  • survey respondents
  • host special

  • hiring process
  • career advancement
  • special events
  • suncoast transit
  • transit properties

  • transit providers
  • following transit
  • county transit
  • jersey transit
  • regional transit

  • rapid transit
  • enabling transit
  • involving bus
  • changed bus
  • pairs bus


    • This material may be derived from roughly machine-read images, and so is provided only to facilitate research.
    More information on Chapter Skim is available.