Provision of Alternative Services by Transit Agencies: The Intersection of Regulation and Program (2023) / Chapter Skim
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To reduce the overall cost of providing ADA paratransit service The on-demand/same-day nature of the alternative service -- exceeding ADA paratransit's requirement for next-day service -- is popular with many ADA paratransit riders, and transit agencies understand this. But transit agencies may be challenged to report the extent to which -- or even if -- the alternative service reduces overall costs for providing ADA paratransit.
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2. To what extent do the alternative services, particularly those that use the new ridesourcing providers, meet the travel needs of ADA paratransit riders, especially those who use wheelchairs?
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• The interviewed providers reported they provide all requested data. • Some of the transit agencies reported including data on their alternative services with annual NTD reports, however such data is to be reported only if the service meets the federal definition of public transportation and is shared-ride.
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Evaluation of Alternative Services • Evaluation is focused on overall costs for providing transportation for ADA paratransit riders, with data collected on: – Costs of the alternative service – Passenger trips provided by the alternative service • Data relevant to evaluating service equivalency for response time is not commonly collected. Method to Estimate Cost Savings for ADA Paratransit • Half the surveyed transit agencies reported having a method to estimate cost savings, but did not provide details.
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The research suggests alternative services provide at least some cost savings based on cost per subsidized trip versus cost per ADA paratransit trip. In the case of the one transit agency with a more complete method, it calculated a 3% overall savings while total ridership (on ADA paratransit plus the alternative service)
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PA RT I Alternative Service Guide
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