Provision of Alternative Services by Transit Agencies: The Intersection of Regulation and Program (2023) / Chapter Skim
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Pages 170-177
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From page 170... ...
Source: Mountain Line. Figure A-20. 2019 advertisement for the Mountain Line Paratransit Taxi Program.
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provided by Mountain Line, from implementation of the taxi payment card in November 2017 through September 2021. In 2018, the total passenger trips were comparable to the previous two years, but City trips consti tuted a higher proportion of the total relative to the previous period.
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From page 172... ...
The average fare for County trips had significantly more variability by month and did not appear to have a similarly increasing cost trend around March 2020, Figure A-23. Average monthly Mountain Line Taxi Program ridership 2017–2021 (partial-year data for 2017 and 2021)
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From page 173... ...
Uber had an Figure A-25. Average monthly Mountain Line Taxi Program fare.
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From page 174... ...
Achievement of Goals and Objectives One of the initial goals of implementing the program was to lower the overall cost per trip of transporting ADA paratransit customers. For the period between December 2018 and June 2019, the subsidy per trip of the Paratransit Taxi Program was $10.50 (80% of the average fare)
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From page 175... ...
These goals were met, however the service area for the Paratransit Taxi Program was scaled back from allowing trips that extended to the county border to a smaller service area defined by Mountain Line's service area, which included all of the ADA paratransit service area and closer-in parts of the county. Scaling down the service area was due to the program's popularity and the County's program budget being exceeded.
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From page 176... ...
Several participants indi cated switching to Lyft as the local taxi companies have struggled to keep drivers. Use of Paratransit Taxi Program versus Mountain Line Paratransit (ADA paratransit)
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From page 177... ...
Mountain Line's advice to transit agencies considering an alternative service for ADA paratransit riders is to understand the type of transportation gaps you are trying to fill and understand what types of transportation partnerships you can establish for an alternative service. • Advantages of a card payment system.
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