The Roles of Trust and Health Literacy in Achieving Health Equity Public Health Institutions: Proceedings of a Workshop-in Brief (2023) / Chapter Skim
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Proceedings of a Workshop - in Brief
Proceedings of a Workshop - in Brief
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Health Literacy in Achieving Health Equity." All three workshops in the series explored how using health Jennifer Dillaha, director of the Arkansas Department literacy best practices might impact trust and how that of Health and the State Health Officer and roundtable might positively affect health equity. The first workshop planning committee member, opened the workshop focused on clinical settings, and the final workshop with some framing comments about what trust might focused on community settings.
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that implementing the principles of organizational health literacy would likely serve as a reliable means The third domain, facilitating trust, Johnson noted, for building trust among both internal and external is accepting that perfection is rare and admitting and stakeholders, as well as on a societal level," said Dillaha. apologizing when making a mistake.
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as new information became available via a health literacy lens; created vaccine information in multiple languages In closing, Alvarado-Little said that when working in using health literacy principles; and provided spoken and the community, actions speak louder than words when sign language interpreters at the vaccination sites. This it comes to gaining trust.
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This is critical information when preparing Gerri Chee, a senior health educator at the Health health literate materials and using the Navajo language Education Program of the Navajo Department of Health's for interpretation services, she explained. Division of Public Health Services, explained that she serves as a liaison between health care providers and Herrera emphasized that one critical element for her community members, so establishing trust between those is the Navajo Nation's tribal sovereignty status, which two groups is an essential part of her job.
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Chee asked to give the presentation to every English class at said that, in crafting messages for those two avenues, the school, and, though parents could have their child health literacy skills play an important role in providing opt out, none did. Since then, a rural community school culturally relevant information, whether through board asked her to make the same presentation to its storytelling, culturally appropriate illustrations, or other schools down to the eighth-grade level.
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Alvarado-Little responded that she has worked with her Herrera said that her department has an agreement organization's language service providers to ensure that with a tribal community college to hire students in they can convey medical information accurately and with public health or have those students use internship staff to provide feedback about their experience with a hours to learn from health educators how to be trusted given interpreter. She has also provided every clinician messengers.
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Chee noted that the curriculum also and by compensating community participants for their changed the focus from sex education to "Native health." feedback. Alvarado-Little said that the department has been As her final question, Dillaha asked each speaker to talk fortunate to have trusted community partners whose about how social media and misinformation inhibit trust work supports the vision and mission of the department.
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STAFF M KELLY MCHUGH, ROSE MARIE MARTINEZ, and CRYSTI PARK SPONSORS This workshop was partially supported by AbbVie, Inc., the California Dental Association, the Department of Health and Human Services, Eli Lilly and Company, Health Literacy Media, Health Literacy Partners, Merck & Co., Inc., the National Institutes of Health, Northwell Health, and Pfizer Inc.
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