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3 Practitioner Questionnaire
Pages 13-21

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From page 13...
... 3.1  Overview of Questionnaire The team used Google Forms to create the questionnaire, titled COVID-19 Pandemic Transit Response and Partnerships Survey, to compile information from organizations that may have been involved in a nontraditional transit COVID-19 adaptation initiative and partnership. The questionnaire gathered information on individual organization's service areas; approx­imate annual budget; nontraditional transit or equity initiatives; partner organizations; funding sources for these initiatives; challenges with or lessons learned from implementation; and some detailed case example descriptions.
From page 14...
... The questionnaire respondents represent organizations with varying financial resources. Ques tionnaire respondents were asked to provide their organization's approximate pre-COVID-19 annual budget, using budget-range categories established by the team based on the distribution Map 1.   FTA regions.
From page 15...
... . 3.3  COVID-19 Adaptation Strategies Questionnaire respondents were prompted to report on the nontraditional transit initiatives, if any, that their organization implemented to serve their communities in response to the COVID-19 pandemic.
From page 16...
... The team used categories for nontraditional transit initiatives aligned with findings from the literature review, as previously defined in Section 2.2. As shown in Figure 8, the top three types of initiatives that questionnaire respondents' orga nizations implemented during the pandemic were: providing access to vaccination sites (70 per cent)
From page 17...
... Several organizations adjusted their transit service in other ways, including multiple agencies that either expanded eligibility for their demand response service or used demand response service to fill gaps left by a reduction in fixed route service. 3.4  Partnerships and Funding Sources 3.4.1 Partnerships Questionnaire respondents were asked to identify the types of organization(s)
From page 18...
... . 3.4.3  COVID-19 Relief Funding Sources Respondents were prompted to report on their use of federal COVID-19 relief funding for the implementation of nontraditional transit or new transit initiatives.
From page 19...
... Twenty-six respondents indicated that they used CRRSAA funds in addition to CARES funds; no respondents reported CRRSAA as the only source of COVID-19 relief funding. Coronavirus Aid Relief and Economic Security 77 (CARES)
From page 20...
... 3.5  Lessons Learned and Equity Considerations Questionnaire respondents were asked a series of optional, open-response questions related to challenges they faced during initiative implementation, lessons learned, and how an initiative may have addressed equity goals. About 60 respondents submitted an answer describing the chal lenges they faced in implementing their initiative(s)
From page 21...
... Some nontraditional transit initiatives, such as providing access to food or supplies and providing access to COVID-19 testing and vaccinations, targeted low-income and remote communities, while some new transit service initiatives reduced or eliminated fares and expanded service areas to improve affordability and accessibility. Several respondents noted that their organizations have become more attentive to unmet needs in their communities so that they can better address equity goals in the future.


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