Managing a Flight Diversion with an Emergency Response at Small, Non-Hub, or General Aviation Airports (2023) / Chapter Skim
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Pages 37-62
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From page 37... ...
37 This synthesis required an understanding of how small hub, non-hub, and general aviation airports currently manage diversions. This type of information was collected through a survey and interviews with smaller airport participants.
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38 Managing a Flight Diversion with an Emergency Response at Small, Non-Hub, or General Aviation Airports State or Province Responding Airports State or Province Responding Airports State or Province Responding Airports Alaska 1 Maine 1 Oregon 1 Arizona 5 Michigan 1 Pennsylvania 1 California 2 Minnesota 1 South Carolina 2 Colorado 1 Missouri 2 Texas 4 Florida 14 3 Utah 1 Georgia 1 2 Virginia 3 Idaho 1 1 Washington 2 Illinois 2 1 Wisconsin 5 Iowa 3 Nebraska New Hampshire New York 2 TOTAL 71 Kentucky 2 Ohio 3 Louisiana 2 Oklahoma 1 North Carolina North Dakota Table 7. Geographic distribution of survey responses.
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Survey and Interview Responses 39 Small Hub (SH)
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40 Managing a Flight Diversion with an Emergency Response at Small, Non-Hub, or General Aviation Airports Of the 42% of respondents who listed more than one diversion-related plan, these airports indicated that they use plans associated with both emergencies (e.g., AEPs and Aircra Emergency Response Plans) and irregular operations (e.g., IROPS or COOPs)
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Survey and Interview Responses 41 Diversion-Specific Checklist Attributes: Twenty-five survey respondents indicated that they currently use stand-alone diversion-specific checklists. The types of attributes that they indicated made them easy to use include the following: 92% Notification procedures (e.g., how to contact mutual aid and network partners)
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42 Managing a Flight Diversion with an Emergency Response at Small, Non-Hub, or General Aviation Airports or with the help of mutual aid or network partner resources. This survey section demonstrates who has authority over first responders and how this impacts an airport's diversion response efforts.
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Survey and Interview Responses 43 Additional Assistance from Mutual Aid and Network Partners Who assists: As Table 14 indicates, mutual aid and network partners were defined in the survey as "not just the agencies that your airport has formal agreements with to assist you during both emergency and non-emergency events but also [ .
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44 Managing a Flight Diversion with an Emergency Response at Small, Non-Hub, or General Aviation Airports Findings from Table 14 include the following: Mutual Aid and Emergency Management: First responders such as law enforcement, re departments, EMS (medical) , and emergency management providers such as local EM agencies are all consistently considered as aid providers across all smaller NPIAS airport designations, according to Table 14.
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Survey and Interview Responses 45 means that smaller airports do not have the staff or time needed to share plans with other outside organizations. It is not known if the authority structure of first responders impacts this finding, for instance, if a county department oversees first responders, their plans may not be shared with the airport and vice versa.
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46 Managing a Flight Diversion with an Emergency Response at Small, Non-Hub, or General Aviation Airports respondents indicated that they share plans with FBOs and Fuelers (54%)
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Survey and Interview Responses 47 Federal Agency and Military Network Partners: Some SH, NH, and GA airports train with federal agencies while CS and R do not. Twenty-four percent of SH and NH airports report training with the TSA, 16% with the FBI, and 11% with the FAA.
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48 Managing a Flight Diversion with an Emergency Response at Small, Non-Hub, or General Aviation Airports Findings from Table 17 include the following: Mutual Aid and Emergency Management: Eighteen percent of SH and NH respondents report training for diversions with ARFF and 11% with law enforcement. Beyond this, a few SH and NH respondents train with their local fire department, EMS, or local EM agency.
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Survey and Interview Responses 49 with their local organizations and other than one GA that trains with FBOs, GAs did not indicate that they conduct diversion-related training either. Federal Agency and Military Network Partners: Only a small percentage of SH and NH airports report conducting diversion training with agencies involved in diversions such as the FAA, TSA, CBP, and the FBI.
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50 Managing a Flight Diversion with an Emergency Response at Small, Non-Hub, or General Aviation Airports Coordination-Related Good Practices Percent of Airports Using Good Practices (55 responses) • Meet regularly with your mutual aid and network partners via meetings, workshops, or training sessions 55% • Ensure the airport's diversion-related plans are coordinated and aligned with mutual aid partner plans (e.g., regional/municipal contingency plans, mutual aid operational plans, emergency response plans, etc.)
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Survey and Interview Responses 51 practices come from ACRP guidance and industry knowledge and include notification practices, contingency practices, and general coordination practices. The survey also looked at specific practices related to how airports coordinate with airlines, federal agencies, and airport tenants.
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52 Managing a Flight Diversion with an Emergency Response at Small, Non-Hub, or General Aviation Airports reduced overall enplanements over the past few years. It also may be related to the relatively small number of ights that are diverted annually.
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Survey and Interview Responses 53 partners related to communication and notification, security, screening, passenger amenities, and sanitation. The plan also outlines responsibilities for FBOs related to ramp parking, passenger deplaning (domestic and international)
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54 Managing a Flight Diversion with an Emergency Response at Small, Non-Hub, or General Aviation Airports Response Plans 1. Punta Gorda Airport, Punta Gorda, FL Small Hub • Poor weather conditions • Minor mechanical incident • Multiple aircraft diversions • Passenger deplanement • Large commercial aircraft • AEP Diversion checklist • Early notification •• Contacting/gaining assistance from Mutual Aid • Information sharing among mutual aid • Crisis communication • Use of technology • Following a plan • Incident management • Passenger care None identified 2.
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Survey and Interview Responses 55 6. SpringfieldBeckley Municipal Airport, Springfield, OH General Aviation • Poor weather conditions • Aircraft emergency • Emergency • After airport normal business hours • Smaller commuter aircraft • AEP • Diversion checklist • Early notification • Information sharing among mutual aid • Following a plan • Preparation/training • Understanding capacity • Understanding roles and responsibilities • Response time from mutual aid • Adequate passenger care • Victim's assistance from mutual aid • None identified What Did NotWhat Went WellPlanning Involved Size of Aircraft Involved Compounding Conditions Causal Factors/ Diversion Type Name and/or Designation Table 23.
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56 Managing a Flight Diversion with an Emergency Response at Small, Non-Hub, or General Aviation Airports of available parking spots. They have informed their regional diversion planning group, which includes local airline station managers, about their capacity restrictions.
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Survey and Interview Responses 57 or county emergency management agencies and they receive an incident- or emergency-level diversion while those resources are busy responding to another community emergency. Response to emergency-level diversion: It is uncommon for emergency flight diversions to cause SH and NH airports to exceed their capabilities for many of the same reasons explained in the previous section.
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58 Managing a Flight Diversion with an Emergency Response at Small, Non-Hub, or General Aviation Airports met. If passengers are deplaned, the airline calls their catering company to make further food and beverages available.
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Survey and Interview Responses 59 needed as well as other staffing challenges, such as COVID-19 impacts. Training time can be considerably lengthier with new staff, as reported by several airports.
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60 Managing a Flight Diversion with an Emergency Response at Small, Non-Hub, or General Aviation Airports Many of the airports in the North Texas region communicate via the Passur Diversion Tool, as the large hub in the region, Dallas/Fort Worth International Airport (DFW) , and its hub airline, American Airlines, use it.
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Survey and Interview Responses 61 • Safety and Risk – Risk management issues associated with receiving incident- and emergency-level diversions. – Safety and security issues associated with managing unruly passengers before agencies like the FBI can get on site.
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62 Managing a Flight Diversion with an Emergency Response at Small, Non-Hub, or General Aviation Airports • Air Service – The impacts to passengers on low-cost carriers that only operate one or two flights per week from a smaller airport. Passengers can be stuck for days before the airline can rebook them on another flight.
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