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Pages 83-97

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From page 83...
... 83   Verbatim Comments, Airport/HR Manager Survey [If your airport did not allow (or require) any airport employees to work remotely for any period of time during the COVID-19 pandemic (March 2020–March 2022)
From page 84...
... 84 Impacts of COVID-19 on Airport Work Models and Strategies • Only one employee. • Extremely low manned airport, kept our distance while doing the work needed.
From page 85...
... Verbatim Comments, Airport/HR Manager Survey 85   • It was decided by the Public works director that we would work here at the airport to better serve our tenants. We have an air med helicopter based here on the airport.
From page 86...
... 86 Impacts of COVID-19 on Airport Work Models and Strategies • Those that could. • It was protocol from upper management • If it was possible for them to do the work remotely, we were agreeable.
From page 87...
... Verbatim Comments, Airport/HR Manager Survey 87   • Employees who worked from home were provided with laptops, additional computer monitors, and in some instances cellular devices. In addition, employees were provided with access to VPN into the Airport's shared computer drives and other software.
From page 88...
... 88 Impacts of COVID-19 on Airport Work Models and Strategies • MS Teams, VPN remoting in to office desktop, cell phones. • Laptops using a VPN, telephones forwarded to cell phones.
From page 89...
... Verbatim Comments, Airport/HR Manager Survey 89   • Job description. • Remote work is not standard and is no longer allowed.
From page 90...
... 90 Impacts of COVID-19 on Airport Work Models and Strategies • Office 365 allows for collaboration in a team environment. Daily meetings of the entire remote staff with those on site.
From page 91...
... Verbatim Comments, Airport/HR Manager Survey 91   a Google Chat to see each other face to face rather than just a phone call. I am not sure what worked for all others.
From page 92...
... 92 Impacts of COVID-19 on Airport Work Models and Strategies more positions and the pool of applicants is shallow which creates greater demand on training resources, some have had limited availability until recently. • We have not hired any additional employees in the last five years.
From page 93...
... Verbatim Comments, Airport/HR Manager Survey 93   • We cooked out a few times but social distancing was in force. • We didn't do anything different (in terms of fun)
From page 94...
... 94 Impacts of COVID-19 on Airport Work Models and Strategies • It is much easier to handle paperwork, projects, and personnel being on-site. • Not all employees desire to work remotely.
From page 95...
... Verbatim Comments, Airport/HR Manager Survey 95   • Being prepared from an IT perspective (increased tech support) , helping managers "manage" remotely, how to effectively manage poor performers, give reviews and take care of the non-remote staff.
From page 96...
... 96 Impacts of COVID-19 on Airport Work Models and Strategies • Online training was accomplished. • Online courses.
From page 97...
... Verbatim Comments, Airport/HR Manager Survey 97   • Work from home can be a valuable alternative for most white collar workers, however it will not be valuable for blue-collar workers, or for workers whom the public relies on for information or direct f2f interaction. • One thing we haven't seen, but expected, was complaints by employees who cannot work from home.

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