Implementation of the National Intercity Bus Atlas (2025) / Chapter Skim
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1 Background and Overview of Research Approach
1 Background and Overview of Research Approach
Pages 2-6
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While the FMCSA works with the industry and its representatives to ensure safe operations, it covers motor coaches and road-hauled freight and advocates specifically for safety. Additionally, because of deregulation of the intercity bus industry in 1982 and further restructuring in the 2000s, the intercity bus market remains fractured, and information about its coverage and size lacks clarity and comprehensiveness.
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After identifying carriers to include, an engagement plan was developed to solicit cooperation from the carriers selected and then implemented by the research team. This effort was multipronged and included a project website with information about the project and access to its MOU, mailed outreach to carriers and state DOT contacts, webinars to provide information to interested parties and collect information from stakeholders on existing gaps and important links to target in the atlas, an intercity bus industry newsletter published by DePaul University's Chaddick Institute and research team member Joe Schwieterman, attendance at industry events, coordination with ticketing service provider Transcor Data Services, and direct outreach to many carriers.
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Figure 1. ICBA Map, as of October 10, 2024.
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The research team continued to engage with the industry throughout this phase of the project, contacting carriers via email and phone to solicit participation in the atlas. While outreach was holistic and included many carriers contacted in earlier phases of the project, the research team focused efforts on carriers that could fill gaps in the current map where little service was already included, namely in the Upper Plains (Nebraska and the Dakotas)
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This guide outlines considerations for the future, resources and tasks required for maintenance of the atlas in its current state and for planned expansion, and recommendations for steps to follow once the NCHRP project closes. Chapters discussing each of these are broken down into sections relating to three primary areas of responsibility for the organization inheriting the atlas: what is needed for building and main taining relationships with carriers and other industry stakeholders; what is needed for GTFS maintenance, support, and development; and what is needed to ensure effective training and onboarding for carriers hoping to participate in the project.
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