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6 Technologies, Interoperability, and Risk Management
Pages 47-52

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From page 47...
... Following are various recommendations of strategic approaches that airports can utilize to identify and evaluate emerging technologies: 1. Identifying technologies: – Industry research.
From page 48...
... 6.2 Ensuring Interoperability with Existing and Future Technology Infrastructure The interoperability of legacy systems and new technology can be challenging for an airport concessions technology program. The reasons include technological diversity, outdated standards, data silos, security concerns, cost constraints, potential operational disruptions, vendor lock-in,
From page 49...
... Addressing these challenges requires a strategic approach that balances the need for modern, integrated solutions with the practical realities of existing infrastructure and budgetary limitations at an airport. Figure 23 highlights top technology integration methods.
From page 50...
... 6.3 Risk Management Airport concessions technology programs are faced with data management challenges related to personal and operational business data, along with operational challenges. Every program must develop a risk management plan that can identify, analyze, and mitigate potential program risk areas.
From page 51...
... Develop a detailed incident response plan outlining steps to take in case of a data security incident. This should include data breach notification, containment, and remediation procedures.
From page 52...
... 52   Framework and Tools for Incorporating Technologies into Airport In-Terminal Concessions Programs Source: NIST 2016. Figure 24.   NIST Risk Management Framework model.


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