Measuring and Improving Infrastructure Performance (1996) / Chapter Skim
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6 Findings, Conclusions, and Recommendations
6 Findings, Conclusions, and Recommendations
Pages 94-100
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From page 94... ...
The committee's several specific findings and conclusions are presented throughout the report and are summarized in Table 6-1. From its findings, the committee developed recommendations for how performance measurement might be most effectively implemented and used in manag~ng Me nation's infrastructure.
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From page 95... ...
HELPING DECISION MAKERS The point of performance measurement is to help decision makers. For infrastructure, these decision makers include not only the engineers, architects, urban planners, public administrators, elected officials, and other professionals who develop and operate infrastructure but all the citizens, residents, and neighbors who own the infrastructure and occupy the areas that infrastructure serves.
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From page 96... ...
2. Performance measurement, a technical component of the broader task of performance assessment, is an essential step in effective decision making aimed at achieving improved performance of these valuable assets.
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From page 97... ...
5. Responsible agencies should undertake a critical self-assessment to determine the nature and extent of specific regulations, organizational relationships, jurisdictional limitations, customary practices, or other factors that may constitute impediments to adoption of the proposed infrastructure performance measurement framework and assessment process.
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From page 98... ...
Effective performance assessment will generally depend on cooperation among agencies at a multijurisdictional scale. However, local values have overarching influence on all steps of the assessment process.
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From page 99... ...
Communities make a distinction between infrastructure services that "must" be provided and what can be delivered if resources are made available. For example, some people will always choose to purchase bottled waters, even if the public water supply is basically healthful and meets requirements of the federal Safe Drinking Water Act.
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From page 100... ...
In all these settings, the assessment process proposed here and the strategies for improving performance will influence the way in which opinions form. The final decisions about how best to undertake performance improvement often will be resolved in the political process, not by scientific analysis.
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