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Enhancing Organizational Performance (1997) / Chapter Skim
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Index
Pages 275-284

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From page 275...
... He served on the faculty of the United States Military Academy, West Point, for 16 years, culminating in his appointment as professor and head of the Department of Behavioral Sciences and Leadership. During his tenure at the Academy he served as director of West Point's first and only graduate program, the Eisenhower Program of Graduate Studies in Leadership Development.
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From page 276...
... He is the author of a widely used textbook on leadership and has designed management development programs for many corporations and public sector organizations. Honors include two best paper awards at professional conferences, two best article awards, and the president's award for excellence in research from SUNY-Albany in 1992.
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From page 277...
... Index
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From page 279...
... Acquisitions, 126, 129, 132-133 Bluff-twist strategy, 181 Action learning, 116-117 Bonding, 83 Adhocracies, 33, 89 Boundary characteristics. See After-action reviews, 114 Interorganizational relations Agency theory, 5 Business process redesign, 57 Aid to domestic, civilian populations missions, 158, 177 Alliances C among enemies, 28 integrated (See Network Center for Creative Leadership, 111, organizations)
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From page 280...
... See Environment third-party roles, 183-190 Contingency theory, 20, 23, 40 Decision support systems, 16 in Army doctrine, 28, 171 Declining organizations, 51 Contractor organizations. See Prime Defense Officer Personnel Management contractor/subcontractor Act, 265 organizations Deming Prize (Japanese)
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From page 281...
... defining, 45 for military missions, 161, 179-180, quality and, 43-48 183 Election supervision missions, 156, 177 Electronic mail, 16 H Enforcement missions, collective, 156, 174, 179 Hawthorne studies, 20 Engagement, principles of, 204 High-reliability organizations, 17-18 Entrepreneurship, 57 High-risk technologies. See Environment, 122-137 Technological change growing competitiveness of, 14 Horizontally integrated organizations, growing complexity of, 7-8, 11-19, 104 35 growing turbulence of, 2, 14, 148 Human capital development missions, monitoring, 100 158 organizational compatibility with, 2, Humanitarian relief missions, 38n, 156, 7, 90-91, 137-139 163 understanding, 127-128 Ethnic diversity, 18-19 Ethnocentrism, 68 I European Quality Award, 43 Identification with organizations.
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From page 282...
... Pearson Canadian analysis International Peacekeeping Interorganizational field analysis, 123 Training Center, 167, 209n Interorganizational relations, 120-149, 268 Leveraging, 187 boundary characteristics, 136, 145 Life-cycle theory, 24 collaboration, 3-4 Little-q approach. See Total quality governance structures for, 128-137 management (TQM)
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From page 283...
... See Tables of Mutual service consortia, 128, 130-133 organization Organizational teamwork. See Team based organizations; Teamwork N within organizations Organizational theory, 8 NAFTA.
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From page 284...
... See assessment of bases for, 29-32 Organizational theory based on doctrine, 26-29, 31-32 Preventive deployment missions, 157, 174 based on experience, 24-26, 29-30, Prime contractor/subcontractor 109-117 organizations, 22 Reengineering for effectiveness, 57-62 Problem solving, 99-100 as a fad, 60 distributive processes, 174-176 as a form of downsizing, 61 integrative processes, 176-179 "Reflexive" tactics, 186 Productivity issues, 47-48, 52-53 Regime analysis, 125 Product life cycle, shortening, 14 Rehabilitation of infrastructure Professional bureaucracies, 21 missions, 158 Professionalism, trends in, 14-16 Reinforcement, 95, 99, 102-103 Profit Impact of Market Strategies Reinventing organizations.
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Key Terms

  • enforcement missions
  • organizational theory
  • redesigning organizations
  • network organizations
  • relief missions

  • unit design
  • quality award
  • interorganizational relations
  • ethnic diversity
  • red cross

  • service consortia
  • design process
  • joint ventures
  • preventive deployment
  • malcolm baldrige

  • deployment missions
  • computer simulations
  • disaster relief
  • productivity issues
  • configuration theory

  • international peacekeeping
  • intervention missions
  • internal ventures
  • peacekeeping training
  • integrative processes

  • total quality
  • trade agreement
  • cost analysis
  • regime analysis
  • baldrige national


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