Skip to main content

Currently Skimming:

9 Innovation in the Service Sector and Information Technology
Pages 35-36

The Chapter Skim interface presents what we've algorithmically identified as the most significant single chunk of text within every page in the chapter.
Select key terms on the right to highlight them within pages of the chapter.


From page 35...
... Mark Myers, senior vice president for corporate research and technology at Xerox Corporation, explained that for several reasons models of manufacturing innovation are of limited use in describing or explaining innovation systems in software and services. First, although patents and trade secrets are important to manufacturers, competitive wars in information technology are waged over architecture.
From page 36...
... Other research priorities mentioned included Assessments of information technology adoption and impacts, Assessments of returns to technology development and adoption, and · Better understanding of the structure and nature of industrial innovation systems in the software and related services industries. It was noted that one of the best existing sources of information on software is the capitalized development expenses reported in quarterly and 10-K filings with the Security and Exchange Commission, which may enable the development of capital stock estimates for software.


This material may be derived from roughly machine-read images, and so is provided only to facilitate research.
More information on Chapter Skim is available.