Surviving Supply Chain Integration Strategies for Small Manufacturers (2000) / Chapter Skim
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Appendix A: Survey: Characteristics of Small Manufacturers
Appendix A: Survey: Characteristics of Small Manufacturers
Pages 113-123
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: :~ / ..:: / ...:: .: ... :: :~ APPENDIX A :: Survey: Characteristics of Small Manufacturers Appendix A contains a copy of the survey the committee sent to small and medium-sized manufacturing enterprises and a summary of the results.
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334-3129 FAX: (202) 334-3718 rrusnak~nas.edu Mailing Address: 2101 Constitution Avenue, NW Washington, DC 20418 June 16, 1998 On behalf of the National Research Council, I want to thank you for your participation.
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2. To what extent do your top three customers share their future product and technology plans with you?
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Insert number to reflect level: 2 3 4 not importan It 5 very important Payment terms Customer recognition program Sharing of cost data Sharing of objective performance data Early involvement in customer product development Production forecast .
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APPENDIX A Others 119
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Number of employees Sales to top three customers as a percentage of total sales Percentage of transactions with customers performed electronically 96 Extent to which customers share product and technology plans (1 [low] to 5 [high]
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65.4 3.5 47.5 14.5 Number of employees 390.5 40.7 300.1 121.5 Sales from top three customers as a percentage of total sales 34.8 42.3 19.5 65.6 Percentage of transactions with customers performed electronically 10.9 13.2 7.5 15.4 Extent to which customers share product and technology plans (1 [no]
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122 TABLE A-6 Capabilities of Large and Small SMEs APPENDIX A Percentage with Capability Now Percentage Planning to Develop Capability Capability Large SMEs Small SMEs Large SMEs Small SMEs Number in sample 41 41 41 41 SPC 66 44 10 12 CAD 88 59 0 0 CAM 56 37 10 7 MRP 59 22 15 17 ISO/QS 54 22 27 44 HAZMAT 59 39 7 5 TABLE A-7 Capabilities of SMEs with Dispersed and Concentrated Customer Bases Percentage with Capability Now Percentage Planning to Develop Capability Dispersed Concentrated Dispersed Concentrated Customer Customer Customer Customer Capability Base Base Base Base Number in sample 43 43 43 43 SPC 44 63 14 9 CAD 72 70 0 2 CAM 49 47 12 7 MRP 42 47 19 14 ISO/QS 35 44 49 21 HAZMAT 47 49 5 9
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APPENDIX A TABLE A-8 Success Factors in Subsamples 123 Average importance Dispersed Concentrated of factors Large Small Customer Customer (based on scale of 1 to 5) SMEs SMEs Base Base Number of respondents 41 41 Average relationship with top three customers Payment terms 43 3.7 2.5 2.9 43 3.6 3.7 2.4 3.0 Customer recognition programs 2.4 2.6 2.5 2.5 Sharing of cost data 2.4 2.3 2.2 2.6 Sharing of performance data 3.4 3.3 3.3 3.3 Early involvement in product development 4.0 3.9 4.0 4.0 Sharing of production forecast 3.9 3.5 3.4 3.9 A
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