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5 Capabilities of Small and Medium-Sized Manufacturing Enterprises
Pages 43-49

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From page 43...
... Chapters 6 through 10 address specific requirements, constraints, and capability gaps that SMEs must address to succeed. Competitive cost, quality, service, and delivery are the traditional fundamental capabilities required of any supplier, but successful participation in today's integrated supply chains requires more.
From page 44...
... Because of the tremendous diversity of integrated supply chain requirements and SME capabilities, there can be no universal formula for SME success. However, the recommendations presented in the following chapters, properly applied, can improve the odds for SME competitiveness and profitability.
From page 45...
... First-Level Analysis and Observations The use of electronic business transactions between customers and SMEs was very limited. Only 11 percent of customers placed orders electronically, but the data was greatly skewed by a few "large" SMEs with electronic capabilities.
From page 46...
... The SMEs considered early involvement in product development, receiving production forecasts from customers, and sharing performance data to be very important. They reported less of a need for improvement in payment terms, supplier recognition programs, sharing of cost data, and financing.
From page 48...
... Small SMEs considered improvements in payment terms and financing somewhat more important than did large SMEs. There were few differences between SMEs as a function of concentration of top customers, although a distinct difference was found in the percentage of electronic transactions.
From page 49...
... Finding. Survey data shows that the manufacturing world is changing rapidly and that small SMEs are significantly behind their larger counterparts in advanced technical capabilities.


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