Skip to main content


In the early 1980s, airlines created loyalty programs to encourage passenger loyalty. Within the last decade, European airports followed suit, building their own loyalty programs by collaborating with airport vendors, such as restaurants, duty-free shops, and parking facilities, to provide value-added service to travelers. Airports in the United States have slowly started to embrace the trend by creating their own airport loyalty programs or collaborating with third-party loyalty program providers.

ACRP Synthesis 131: State of Airport Loyalty Programs, from TRB's Airport Cooperative Research Program, provides a comprehensive overview of the current status of U.S. airport loyalty programs.

Suggested Citation

National Academies of Sciences, Engineering, and Medicine. 2023. State of Airport Loyalty Programs. Washington, DC: The National Academies Press.

Import this citation to:

Publication Info

102 pages |  8.5 x 11 |  Paperback
ISBN: 978-0-309-69919-8

What is skim?

The Chapter Skim search tool presents what we've algorithmically identified as the most significant single chunk of text within every page in the chapter. You may select key terms to highlight them within pages of each chapter.

loading iconLoading stats for State of Airport Loyalty Programs...