National Academies Press: OpenBook

Responding to Threats: A Field Personnel Manual (2004)

Chapter: 8 When to Intervene

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Page 12
Suggested Citation:"8 When to Intervene." National Academies of Sciences, Engineering, and Medicine. 2004. Responding to Threats: A Field Personnel Manual. Washington, DC: The National Academies Press. doi: 10.17226/13831.
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Page 12

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12 8 When to Intervene Your security manager or your organizational policy will specify when you should intervene. Generally, you are NOT to intervene. Your steps of action should include the following: • Stay safe • Do not jeopardize the safety of others • Stay calm and alert • Notify appropriate security personnel • Maintain communication Imminent loss of life is a reason to sound an alarm, try to move people to safer areas, and shut down building or vehicle HVAC systems if applicable. If you see a bridge about to collapse, you may consider blocking traffic with your vehicle to prevent addi- tional traffic on it. Do not jeopardize your own safety. REMEMBER Your greatest advantage over any terrorist/criminal is your ability to be an “invisible observer.” This puts your adversaries in an unpleasant situation that they cannot defend against because they do not know who you are or that you are reporting their activities.

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TRB’s National Cooperative Highway Research Program (NCHRP) Report 525: Surface Transportation Security, Volume 1: Responding to Threats: A Field Personnel Manual includes a draft template that contains basic security awareness training in a workbook format that can be redesigned as a pamphlet, glove-box brochure, or other user-specific document. This NCHRP manual emphasizes noticing and reporting behavior that may be part of the planning stages of an event, and explains how an increased level of attention on the part of all employees can deter criminal and terrorist plans prior to implementation.

NCHRP Report 525: Surface Transportation Security is a series in which relevant information is assembled into single, concise volumes—each pertaining to a specific security problem and closely related issues. The volumes focus on the concerns that transportation agencies are addressing when developing programs in response to the terrorist attacks of September 11, 2001, and the anthrax attacks that followed. Future volumes of the report will be issued as they are completed.

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