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Suggested Citation:"Acknowledgements." National Academies of Sciences, Engineering, and Medicine. 2004. Performance Measures for Context-Sensitive Solutions - A Guidebook for State DOTs. Washington, DC: The National Academies Press. doi: 10.17226/22063.
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ACKNOWLEDGEMENTS The research reported herein was performed under NCHRP Project 20-24 (30) by TransTech Management, Inc., and Oldham Historic Properties, Inc.; with Parsons, Brinkerhoff, Quade and Douglas, Inc. Joe Crossett and Sally Oldham were co- principal investigators for this project. Hal Kassoff (Parsons Brinkerhoff) and Jennifer Weeks (now with Fitzgerald and Halliday, Inc.) contributed to the report. The authors gratefully acknowledge the assistance and contributions of the following individuals who provided numerous insights, examples, and other information in support of the project. 20-24 (30) Project Panel: David Ekern, Idaho DOT (Chair); Carl Bard, Connecticut DOT; Kris Hoellen, AASHTO; Tim Jackson, Consultant; Cash Misel, Ohio DOT; John Njord, Utah DOT (represented by Angelo Papastamos); Catherine Rice, Maryland State Highway Administration; Seppo Sillan, FHWA (retired) Ray Derr and Martine Micozzi, NCHRP Project Staff. In addition, the following individuals provided valuable input via their participation in phone interviews and, or a March 2004 CSS Performance Measures workshop: ¾ Greg Albright, CalTrans ¾ Phil Bell, New York DOT ¾ Scott Bradley, Minnesota DOT ¾ David Burwell, Project for Public Spaces ¾ Anne Canby, Executive Director, Surface Transportation Policy Project ¾ Phil Caruso, Institute of Traffic Engineers ¾ Steve Davies, Project for Public Spaces ¾ Edgar Gonzalez, Montgomery County Department of Public Works and Transportation ¾ Ellen Greenberg, Congress for New Urbanism ¾ Bill Gulick, Kentucky Transportation Cabinet ¾ Steve Hutchinson, Idaho DOT ¾ David Jukins, Albany MPO ¾ Maggie Jackson, Howard, Stein, Hudson and Associates ¾ Tony Kane, AASHTO ¾ Fred Kent, Project for Public Spaces ¾ Jim Klein, Lardner Klein Landscape Architects ¾ Ken Kobetsky, AASHTO ¾ Meg Maguire, President, Scenic America ¾ Paul Marx, FTA ¾ Julie Matlick, Washington State DOT ¾ Kirk McClelland, Maryland SHA ¾ Jim McDonnell, AASHTO ¾ Jim Palmer, State University of New York, Syracuse, NY ¾ Mila Plosky, National Highway Institute ¾ John Poorman, Albany MPO ¾ Steve Reed, New Mexico DOT ¾ Bob Romig, David Lee and Brian Watts, Florida DOT ¾ Mary Kay Santore, USEPA ¾ Marcy Schwartz, CH2M Hill ¾ Peter Shapiro, Elected official, Prince Georges County, Maryland ¾ Frank Spielberg, BMI-SG ¾ Gary Toth, New Jersey DOT ¾ Lois Thibault, US Access Board, US Department of Justice ¾ Karen Young, Ohio DOT ¾ Susan Van Wagoner, Citizen Activist (Virginia Route 50 Coalition) i

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TRB's National Cooperative Highway Research Program (NCHRP) Web Document 69: Performance Measures for Context-Sensitive Solutions - A Guidebook for State DOTs is intended to help DOTs develop their own tailored and comprehensive Context-Sensitive Solutions (CSS) performance measurement programs.

As CSS becomes part of the way state DOTs do business, many agencies seek ways to gauge their performance. While few have yet adopted CSS performance measures, performance measurement is a management tool that many DOTs are already using to help achieve a variety of strategic goals and objectives. Context-sensitive project solutions often appear deceptively simple, yet the holistic, multi-disciplinary, community-driven nature of CSS-based project delivery makes measurement challenging. CSS touches many parts of project development and every project is different. The tools that make CSS successful include, but are not limited to, top-level leadership and commitment, agency-wide training, adoption of CSS in formal guidance and manuals, early and continuous dialogue with the general public and interest groups, interaction among multiple professional disciplines, and effective consideration of alternatives. This is what DOTs seek to measure, and this guidebook provides the starting point for creating CSS performance measurement programs designed to achieve that goal.

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