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348 A p p e n d i x U Description of RT Queues Queue Name Description of Queue Data Ingestion Queue for processing/ingestion of HDDs General The default queue Installers All Sites This queue is to provide information to installers at all sites Inventory Captures inventory events and conflicts Operations Bucket Bucket list of operational tasks S06 ACN S06 Automatic Crash Notification S06 Admin All administrative matters related to the study S06 DB Security This queue is used to manage access to database and other security issues S06 DBA S06 Database Administration S06 Developers S06 Developers S06 Emergency S06 Emergency Action S06 Equipment Repairs Queue for assessment and repair of equipment S06 Health Check Queue for automated Health Checks S06 Tech Support S06 Desktop computing and software development S06 Transerve-generated tickets DMS Automated Emails S06 Vehicle Hardware S06 Vehicle Hardware (HEL) S07 FL General S07 CUBRC FL, Tampa, FL General/IT issues S07 IN Admin S07 IN Administrative Matters S07 IN Crash S07 IN Crash S07 IN Emergency S07 IN Emergency S07 IN General S07 University of Indiana, Bloomington, IN General/IT issues S07 IN Hardware S07 IN DAS Hardware S07 IN Health Check S07 IN Health Check S07 IN Install S07 IN Installation Issues S07 IN Enrollment Assess S07 IN Enrollment Assessment Matters S07 IN Scheduling S07 IN Scheduling S07 NC Admin S07 NC Administrative Matters S07 NC Crash S07 NC Crash (continued on next page)
349 Queue Name Description of Queue S07 NC Emergency S07 NC Emergency S07 NC General S07 Westat, Durham, NC General/IT issues S07 NC Hardware S07 NC DAS Hardware S07 NC Health Check S07 NC Health Check S07 NC Install S07 NC Installation Issues S07 NC Enrollment Assess S07 NC Enrollment Assessment Matters S07 NC Scheduling S07 NC Scheduling S07 NY General S07 CUBRC NY, Buffalo, NY General/IT issues S07 PA Admin S07 PA Administrative Matters S07 PA Crash S07 PA Crash S07 PA Emergency S07 PA Emergency S07 PA General S07 Penn State University, State College, PA General/IT issues S07 PA Hardware S07 PA DAS Hardware S07 PA Health Check S07 PA Health Check S07 PA Install S07 PA Installation Issues S07 PA Enrollment Assess S07 PA Enrollment Assessment Matters S07 PA Scheduling S07 PA Scheduling S07 WA Admin S07 WA Administrative Matters S07 WA Crash S07 WA Crash S07 WA Emergency S07 WA Emergency S07 WA General S07 Battelle, Seattle, WA General/IT issues S07 WA Hardware S07 WA DAS Hardware S07 WA Health Check S07 WA Health Check S07 WA Install S07 WA Installation Issues S07 WA Enrollment Assess S07 WA Enrollment Assessment Matters S07 WA Scheduling S07 WA Scheduling ShipReceive SHRP 2 Shipping and Receiving Queue SHRP 2 Staff SHRP 2 Staff SHRP 2 Forums Invision Power Board Forums Queue Test Queue for testing how things work Vehicle Eligibility Queue for tickets requesting additions to the eligible vehicle list and questions concerning advanced vehicle features
