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60 Appendix C: Transit Drill and Exercise Evaluation Criteria Sample Following are sample transit training and exercise evaluation forms. These samples are presented to provide transit managers with ideas to review and critique transit personnel performance in drills and exercises. The samples are excerpts from Guidelines for Transpor- tation Emergency Training Exercises, Transportation Security, Vol. 9: Transit Cooperative Research Program Report 86/National Cooperative Highway Research Program Report 525 (2006). For the full list of sample performance criteria, see Attachment 2 in the Guidelines.
61 TASK SUB-TASK PERFORMED BY EVALUATION CRITERIA Did the transportation dis- patch/management center initiate alert/recall procedures for the trans- portation agency emergency operations center? Was the recall list current? Was a determination made whether partial or full transportation agency emergency operations center staffing was necessary? Did the appropriate authority au- thorize partial/full activation of the transportation agency emergency op- erations center? Who authorized the partial/full ac- tivation (name and title)? Were directions/recommended routes provided to personnel to ensure that the personnel reached the trans- portation agency emergency operations center as quickly as possibly? Was the transportation executive director/general manager or desig- nated alternate notified of the incident in a timely manner? How was this notification made? Did the appropriate transportation agency personnel respond to the recall? Availability and accuracy of con- tract information used to activate transportation emergency operations center. Emergency Management 1. Mobilize transportation agency emergency operations center staff Transportation agency emergency operations center Percentage of personnel in the transportation agency emergency op- erations center who responded appro- priately to the notification call.
62 TASK SUB-TASK PERFORMED BY EVALUATION CRITERIA Was the facility housing the transpor- tation agency emergency operations cen- ter effectively upgraded from current to emergency status? Were appropriate procedures followed for removing equipment from storage locations, ensuring that equipment was operating properly, preparing the facility for emergency use, and reviewing plans and procedures appropriate to the inci- dent? Was the transportation agency emer- gency operations center communications system confirmed as operational? Were backup and alternate communications systems also identified and confirmed as operational? Were established communications adequate to maintain an uninterrupted capability for the duration of the re- sponse? Were transportation emergency plans, procedures, contact information, and other materials available at the transportation agency emergency opera- tions center? Emergency Management 2. Expand and operate the transportation agency emergency operations center Transportation agency emergency operations center Was a reliable communications link established among the transportation agency emergency operations center, the transportation incident commander in the field, and the transportation repre- sentative assigned to the local emer- gency operations center? Was a reliable communications link established be- tween the transportation agency emer- gency operations center and the local emergency operations center?
63 TASK SUB-TASK PERFORMED BY EVALUATION CRITERIA Was an effective communications protocol established between the trans- portation agency emergency operations center and the transportation dis- patch/management center? Was there a procedure in place to ensure accountability for personnel once they reach the transportation agency emergency operations center (e.g., sign-in)? Was there a procedure in place to ensure that briefing occurred for per- sonnel once they were signed in to the emergency operations center? Did the briefings include the status of the incident and current response activities? Was there a procedure in place to ensure that follow-up briefings occurred at regular intervals thereafter? Was the transportation agency emergency operations center estab- lished in a safe and secure area? What security measures were used? Was a procedure established for re- cord keeping regarding the activities performed by the transportation agency emergency operations center (e.g., event log)? Were schedules/staffing plans devel- oped to plan for uninterrupted 24-hour operation to cover all shifts with ade- quate staff? Were other transportation agency personnel notified that the transporta- tion agency emergency operations cen- ter had been activated? Was the activation and response co- ordinated and efficient? Emergency Management 2. Expand and operate the transportation agency emergency operations center (contâd) Transportation agency emergency operations center Were arriving staff appropriately briefed upon their arrival?
