Incorporating Reliability Performance Measures into the Transportation Planning and Programming Processes (2013)

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50 This appendix provides the state of the practice survey. Introduction Thank you for taking time to answer some questions about the emerging use of travel-time reliability performance measures in transportation. On behalf of the National Academies of Science, Cambridge Systematics, Inc., is conducting this survey to iden- tify current uses of travel time reliability—how consistent travel conditions are from day-to-day—in transportation planning, programming, and budgeting processes. Reliable travel, something drivers seek, is defined by a consistency or dependability in travel times, as measured from day-to-day or across different-times of day. Drivers want to know that a trip will take a half-hour today, a half-hour tomorrow, and so on. This survey is designed to take 5 to 10 minutes to complete. Your responses will be used in aggregate unless you indicate that you and your organization would be interested in participat- ing in a more detailed case study with the project team. A link with details of the Strategic Highway Research Program is available on the ‘Thank You’ page at the end of the survey. Our contact information also is available on the ‘Thank You’ page if you would like to discuss this project further. Questions 1. Respondent Information –– Name: –– Organization Name: –– Division/Group within Organization: –– E-mail Address: –– Phone Number: 2. Is your organization an MPO or DOT? –– MPO –– DOT –– Other A p p e n d I x A State of the Practice Survey

51 3. Are transportation congestion and travel-time reliability significant issues in your region? –– Yes –– No –– Not Sure 4. Has your organization established a definition of travel-time reliability? –– Yes (please describe) –– No –– Not Sure 5. Does your organization track and/or report performance measures in any of the following areas? (Check all that apply) –– Travel-time reliability (Note: If a respondent indicated that they do measure travel-time reliability, they skipped ques- tions 6 and 7. If a respondent indicated that they do not measure travel-time reliability, they skipped questions 8, 9, 10, and 11.) –– Other mobility or congestion measures –– Preservation and maintenance –– Safety and security –– Other (please specify): 6. Do you plan to report on travel-time reliability in the next three years? –– Yes –– No –– Not Sure 7. How does your organization collect your travel-time data? (Check all that apply) –– No travel-time data collected –– Detectors (loop, microwave, infrared, etc.) –– Probe data (toll tags, Bluetooth, license plate readers, etc.) –– Purchased private travel-time data (e.g., INRIX, Traffic.com, Trafficast) –– Floating car or other travel-time runs –– Other (please specify)

52 8. Which travel-time reliability performance measures does your organization track and/or report? (Check all that apply) –– 90th or 95th percentile travel-times –– Buffer Index –– Planning-Time Index –– Other (please specify) 9. How are the travel-time data collected? (Check all that apply) –– Loop detectors –– ITS detectors (e.g., radar, license plate readers, electronic toll tags) –– Probe data (toll tags, Bluetooth, floating cars) –– Purchased private travel-time data (INRIX, Traffic.com, Trafficast) –– Other (please specify) 10. For what facilities and to what extent are travel-time data collected? (Check all that apply) most/all some very few/none Urban freeway segments    Rural freeway segments    Urban arterials    Rural arterials    Urban or rural collector or local streets    Entire trips from origin to destination    11. For use in modeling, benefit-cost and other purposes, many organizations use a dollar value for travel-time. Does your organization use a different dollar value for travel-time lost due to unreliable conditions? –– Yes—What is it and how did you determine it? –– No –– Not Sure 12. Will your organization be producing any of the following plans or programs during the coming year? (Check all that apply) –– Long-Range Transportation Plan –– Transportation Improvement Program (TIP)

53 –– Congestion Management Process (CMP) update –– Corridor or area plan(s) –– Operations Plans –– Project plans for major capacity improvements –– Other (please specify) 13. For recently completed or upcoming planning studies, did you or do you plan to (Check all that apply) . . . include reliability as a goal or address as an issue? . . . identify reliability deficiencies or needs? . . . use reliability results to help evaluate or prioritize projects? Long-Range Transportation Plan    Transportation Improvement Program (TIP/STIP)    Congestion Management Process (CMP) update    Corridor or area plan(s)    Operations planning    Project plans for major capacity improvement projects    Other (please specify):    14. Do you face any of the following challenges to incorporating reliability in your planning and programming processes? (Check all that apply) –– New subject area –– Not enough staff –– Lack of skills in current staff –– No clear way to link reliability with planning and programming process –– Lack of data availability –– Lack of coordination with other transportation organizations –– Lack of coordination with other non-transportation organizations –– Other (please specify)

54 15. How do you coordinate with other agencies on transportation system operations or reliability issues? (Check all that apply) Through stakeholder outreach in planning studies Participate in a committee for a planning study Participate in an ongoing committee Staff colocated at a traffic management center Transportation operations staff (DOT or MPO)     Transportation planning staff (DOT or MPO)     Transit agencies     Toll authorities     Public safety and emergency response     Towing companies     Shippers or freight carriers     Other (please specify):     16. Does your agency make use of operations data (real-time or archived) from traffic management centers to support plan- ning efforts? –– Yes –– No –– Not Sure 17. Are there other individuals, positions, and/or divisions/groups within your organization that perform (or would perform) reliability analysis or utilize reliability data that you think we should follow up with? 18. If you have any additional input or comments, please include them here. 19. Would you be interested in participating in a more detailed case study as the project progresses? –– Yes –– No –– (If yes, please enter Name, Title, E-mail, and Phone Number)