Truck Tolling: Understanding Industry Tradeoffs When Using or Avoiding Toll Facilities (2012)

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C-1 | P a g e Appendix C: In-Person Survey Instrument for the Charlotte, NC Truck Show About this Study: The National Academy of Science operates the Transportation Research Board (TRB), funded by the federal government. TRB conducts research on current transportation issues, such as funding, policies, and federal programs. Participation is voluntary and we do not record the respondent’s name or company. For more information about this study, please contact Howard Wood, Principal Consultant, Parsons Brinckerhoff, (614) 791-5178, or wood@pbworld.com. 1. Describe your company’s operation o Independent Owner Operator o Company Driver o Other __________________________________________________ 2. What type of trucking do you perform? o LTL o Full Truckload o Specialized o Drayage o Other ___________________

C-2 | P a g e 3. Describe your typical length haul Per load average miles: __________________________________________ Type of Facilities Served o Customer Facility o Warehouse / Distribution Facility o Terminal (Rail, Water or air) o Other ___________________________________________ 4. Within your company, who has control over truck trip routing (which roads to take, when and where to stop, when to take a toll road)? o Owner/Operator o The driver o The dispatcher o Depends on the situation (please explain) ____________________________________________________________________________ ____________________________________________________________________________ ____________________________________________________________________________ 5. Do you have an electronic toll tag (transponder) o Yes o No If yes who pays for the monthly bill? _____________________________

C-3 | P a g e 6. Do you get reimbursed for tolls? o Yes o No (Why not?_________________________________________________________) 7. Does the cost of the tolls you pay get passed on to the customer? o Yes o No o Don’t know 8. Have you ever chosen a free/alternate route instead of taking a toll road? o No o Example of Where/Why?_________________________________________________________) ____________________________________________________________________________ ____________________________________________________________________________ ____________________________________________________________________________

C-4 | P a g e 9. Why would you take a toll road ? o Avoids congestion o Saves Time o Safer to travel on toll roads than back roads o More reliable o Other __________________________________________________________________ 10. Other comments or opinions about toll roads? ____________________________________________________________________________ ____________________________________________________________________________ _________________________________________