Development of a Guidebook for Managing Small Airports (2009)

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ACRP Web-Only Document 5: Development of a Guidebook for Managing Small Airports APPENDIX C: SURVEY RESULTS Governance Ownership Structure Airport authority 14% Joint powers agreement 4% Other (please specify) 4% Privately owned 4% County owned 23% City owned 51% 41

ACRP Web-Only Document 5: Development of a Guidebook for Managing Small Airports Direct Management Airport Manager 73% Airport Commission 3% Groundskeeper 0% Public Works Director 1% FBO/Manager 13% Unattended 3% Other (please specify) 7% Do you have an advisory board/commission that reports to a higher governing authority ? No 33% Yes 67% 42

ACRP Web-Only Document 5: Development of a Guidebook for Managing Small Airports Safety Which practices do you employ as part of your airports safety program ? 135 118 109 47 95 136 129 273 109 Daily safety and self inspection program Regular field condition reporting (NOTAMS) Aviation Fuel Quality Control Program Tenant Safety Meetings Preventive Maintenance Program Airfield Safety Rules and Regulations Regular self inspections of airfield systems and navigational aids Safety Signage Employee Safety Program None of the above Question 2 Have you addressed access or other issues as they relate to airport safety? If so, describe: • 100% airport fencing access only allowed to airport and FAA employees • Considering fencing certain areas for public safety and access issues to aircraft parking areas • Full perimeter security fencing. Perimeter inspected at least once per day. Random patrol by local police for additional security. Airport has 5 automatic gates connected (via har+B2dwire and wireless)to centralized computerized access system. Working to complete a Driver Training Program to educate airport users of importance of knowing where movement/non-movement areas are to avoid runway incursions. Working to secure all pedestrian gates with cypher locks to prevent pedestrian runway incursions, potential of aircraft or equipment theft/vandalism. • We have coded electronic gates for vehicle access. Pedestrian access is not locked, but there is only one pedestrian gate located near the terminal. 43

ACRP Web-Only Document 5: Development of a Guidebook for Managing Small Airports Security Rank each of these according to their importance as the most realistic threat(s) to your airport (1 being most important, 6 being least important) 0 20 40 60 1 2 3 4 5 6 C ho ic e R an ks Do not know Unreasonable response time from local authorities Wildlife Accidental airfield incursions by public Theft Vandalism Terrorism Do not know 4 0 1 2 1 8 Unreasonable response time from local authorities 10 11 21 16 34 54 Wildlife 46 34 21 23 16 7 Accidental airfield incursions by public 24 32 25 23 27 14 Theft 25 42 38 25 14 4 Vandalism 23 46 32 22 18 7 Terrorism 15 10 19 23 42 41 1 2 3 4 5 6 44

ACRP Web-Only Document 5: Development of a Guidebook for Managing Small Airports Is airport security a priority for the tenants on your airport ? No 17% Do not know 13% Yes 70% 45

ACRP Web-Only Document 5: Development of a Guidebook for Managing Small Airports 114 36 52 98 112 38 60 90 122 28 96 54 0 20 40 60 80 100 120 140 Security gates and fences Closed circuit TV/cameras AOPA GA Secure Airport Program Card Reader access systems Security signage Airport Security Plan Indicate on the list below which of the following security measures you have in place or are planned at your airport, and those you would like to have in place at your airport Would like to have In place Question 4 Describe some of the issues, challenges or obstacles you experience directly related to airport security: • We currently use remote control gate openers for our tenants to access the hangar area. We would like to have a computerized access system for better quality control but it is an expense. • We are adding a surveillance type security system in the next couple of months to help us in our hangar and fuel farm areas...we have had folks in/out of these areas that do not belong...and having license plate identification, etc. will assist us in investigating, etc. • Would like to have all of our automated gates on the new access control system. Would like better monitoring capabilities of tenant owned access points. Three PTZ cameras mounted on ATCT are not of a high quality leading to poor pictures in low light, inclement weather, etc. • We are currently working on upgrading fencing and gates to improve our security. We follow AOPA guidelines as well as our own policies. 46

ACRP Web-Only Document 5: Development of a Guidebook for Managing Small Airports Planning and Grant Procurement 13 9 13 31 20 19 43 0 10 20 30 40 5 Response count 0 <$100,000 $100,000 – 250,000 $250,001 – 500,000 $500,001 – 1,000,000 $1,000,001 – 2,500,000 $2,500,001 – 5,000,000 >$5,000,000 What is the approximate gap between the total project dollar costs required to meet your airports Capital Improvement Program (CIP) and available funding over the next five years ? 47

ACRP Web-Only Document 5: Development of a Guidebook for Managing Small Airports Do you have access to resources for implementing the CIP, such as funding, staffing, approvals, permitting ? Yes 77% No 12% Do not know 11% 48

ACRP Web-Only Document 5: Development of a Guidebook for Managing Small Airports 24 7 107 10 0 20 40 60 80 100 120 Response Count Airport Manager City/County Engineer/Planner Consultant Other Who produces your airport master plan? Question 5 Describe some of the issues or challenges you experience regarding planning and CIP development • Figuring out what should be done first. We are at a stage where we could do several things but we need to prioritize and that means some projects get pushed. • The master plan update is focusing on upgrading the airport from BII standards to CIII standards. The airport currently operates under a modification to standards and the ultimate goal is to operate without waivers. Sufficient FAA funding to meet the CIII standards is a very difficult and challenging issue. • The question of the availability of federal/state funds is always an issue, as is the timing of those funds. CIP costs always seem to greatly exceed the estimates provided by the consultants during the planning phases of projects. • Long Story- Originally we did not have an airport budget on the year that I-105 came into effect. Had numerous years that we could not levy any tax and still can not increase the tax level but now we can borrow from other services in the county but still not to increase the total for the county. 49

ACRP Web-Only Document 5: Development of a Guidebook for Managing Small Airports Airspace and Approaches Does your airport have current zoning standards that meet local, state and FAA Part 77 requirements? No 12% Yes 78% Do not know 10% 50

ACRP Web-Only Document 5: Development of a Guidebook for Managing Small Airports Is the airport zoning effort coordinated with local zoning ordinances/regulations? No 17% Do not know 10% Yes 73% 51

ACRP Web-Only Document 5: Development of a Guidebook for Managing Small Airports Are the airport zones described in local community land use planning documents to prevent non-compatible land uses? No 17% Do not know 16% Yes 67% Question 4 Describe any concerns you have about zoning or protection of airspace around your airport: • Public awareness is huge and more can be done in educating the community. • Slippage through edits to zoning allowing residential encroachment. Area around airport is one of the hottest residential and commercial growth areas in southwest and possibly country. This is putting strong pressure on City to continue adherence to the land use plan that serves to protect airport especially off ends of the parallel runway system. Most pressures are coming from sides of airport perpendicular to runways. • Multiple jurisdictions, changes brought about by court decisions. Feds need to step up and implement nationwide standards backed by Federal rule of law. Leave the local/state out of the line of fire. They did it for wetlands, why not airports. • Very difficult to keep track of projects that will impact the airport. Really no way of encouraging compliance. Due to political sensitivities the areas requiring zoning are too small to completely protect the airport. 52

ACRP Web-Only Document 5: Development of a Guidebook for Managing Small Airports Maintenance 63 11 76 8 41 16 0 20 40 60 8 Response Count 0 Airport Staff City/County FAA FBO Contracted Other (please describe) Who maintains the NAVAIDs at your airport? Question 2 What is the biggest maintenance priority and expense on your airport? • Airfield lighting & pavements • Pavement followed closely by building maintenance • T-Hangar operation and maintenance • Priority: safety items. Most $: ATCT costs • Keeping 236 acres mowed and trimmed • Keeping the airfield pavement in quality condition, as well as snow removal and mowing throughout the year. 53

ACRP Web-Only Document 5: Development of a Guidebook for Managing Small Airports 7925 30 59 26 57 20 0 20 40 60 8 Response Count 0 FAA Advisory Circulars Trade Publications Internet Sources Conferences and Trade Shows Word of Mouth State Department of Transportation Other (please describe) What is your preferred source of information for airport maintenance requirements, equipment and strategies? Question 4 Describe the specific challenges you face in addressing airport maintenance issues: • Preventive Maintenance program is in place but sometimes hard to fund emergency maintenance needs. Regular maintenance of fueling systems, equipment, pavement, etc. helps mitigate the emergency needs. • Funding. And also knowing best practices on how to best maintain certain equip and pavements. • Our city streets get a chip seal around year 6. We can not use the chip seal on the airport. What other products can we use to preserve our pavement like the chip seal? Our engineer does not believe in the fog seal and will not approve it. • Lack of equipment and manpower. There is never enough funding for quality equipment. This is a local responsibility and the airport does not generate enough revenue to acquire necessary equipment. 54

ACRP Web-Only Document 5: Development of a Guidebook for Managing Small Airports Question 5 Describe any Best Management Practices (BMPs) that you use in addressing maintenance issues, such as mowing, wildlife control, erosion, vegetation management, lighting, pavement maintenance, etc.: • We have lots of mowing and now use a bat wing type mower that saves time and money. We also are hazing wildlife on the airport daily and euthanize some smaller animals. We use weed killer on all fence areas and around lights. • We have daily, weekly, monthly checklists for all maintenance items on our airfield. • Brush Hog in the spring, crack seal in the spring. We acquired a crack sealer from Nevada Dept. of Transportation through Governor Gibbons' office. • A local farmer mows/hays the areas around the runway and the sewage-treatment plant then spreads sludge from the plant on the fields. Leasing and Use Agreements Does your airport enforce building codes or minimum standards for aeronautical activities for airport development projects? No 7% Yes 87% Do not know 6% 55

ACRP Web-Only Document 5: Development of a Guidebook for Managing Small Airports 117 75 57 62 95 84 36 8 0 20 40 60 80 100 120 Response Count Rates and charges data Non-Exclusive Rights and Minimum Standards formulization Standard Terms and Conditions Building Codes What information would be most useful in assisting you with airport lease preparation? 56

ACRP Web-Only Document 5: Development of a Guidebook for Managing Small Airports Do you have a standard lease agreement for varying categories of lease use, such as commercial, non- commercial, agricultural use, etc? No 26% Yes 73% Do not know 1% Question 4 Describe any incentives you use to initiate and foster new business: • We try to utilize lower costs to begin with and implement escalating clauses in the agreement to match the business' growth. • The demand for airport real estate is so high that incentives are not necessary. However, we recently approved a lower monthly lease rate for tenants who lease 20 or more aircraft parking spaces from the airport. • No lease payment until constructed facility ready for occupation (provided timeliness agreements are met). 30 term, restart of term at completion of final phase of multiphase development. Provide outstanding common airport facilities and ATC operation. • Abate rent for a short period of time... for "retail"; or concession sales; go with a percentage of gross. • We have been trying to get city water and sewer and hopefully once that happens we can develop the facility and attract new business. Also in planning is to hopefully build a new terminal and FBO area to attract a larger FBO type business. 57

ACRP Web-Only Document 5: Development of a Guidebook for Managing Small Airports Development and Construction Standards Do you currently utilize and issue airfield safety/security procedure manual to the contractors for each airport construction? No 57% Yes 40% Do not know 3% 58

ACRP Web-Only Document 5: Development of a Guidebook for Managing Small Airports Do you involve tenants, emergency services, etc at your pre-construction meetings? No 30% Occasionally 31% Yes 39% 59

ACRP Web-Only Document 5: Development of a Guidebook for Managing Small Airports Finance and Revenue Generation 30 19 29 27 21 9 4 0 5 10 15 20 25 30 Response Count <$100,000 $100,000 – 250,000 $250,001 – 500,000 $500,001 – 1,000,000 $1,000,001 – 2,500,000 $2,500,001 – 5,000,000 >$5,000,000 What is your current airport operating budget? 60

ACRP Web-Only Document 5: Development of a Guidebook for Managing Small Airports 25 87 83 70 44 24 86 29 42 0 20 40 60 80 100 Response Count Tax Subsidy Commercial Land Leases /Rent T-hangar Lease Agreements Private Hangar Land Lease Agricultural Land Lease Terminal Concession Rents Fuel Flowage Landing/Ramp Fees Other (please specify) Check your airport's primary sources of revenue Question 3 Describe any unusual or non-standard method of revenue generation used at your airport: • We have survived on PILT monies (Payment in lieu of taxes). Our budgets are bare bones with much of airport maintenance provided by volunteers. We must compete with other county services for the pilot monies so it gets fairly political. • Off-airfield businesses that are tied into our waste water treatment plant • We have a small orange grove and a pine timber farm we harvest for additional revenue. • Use of billboards on airport property adjacent to the MASSPIKE. This generates over $30,000 per year. 61

ACRP Web-Only Document 5: Development of a Guidebook for Managing Small Airports Does your airport utilize available airport federal or state grant assistance? No 4% Yes 95% Do not know 1% No Do not know Yes Question 5 Describe any challenges you face in the area of airport financing: • Contributing to the local share in conjunction with State and Federal grants can be an issue especially if the City already has a large construction season planned. • Justifying local match to city council/ county board. Budgets are capped at unreasonable limits based on politics, instead of need. Personnel costs (health insurance) fuel, utilities increase in double digits every year - yet must turn in a budget with a net increase of 2%, year after year. It is not sustainable. • Each budget year the airport struggles with balancing the budget on the limited revenue sources available to maintain and operate the airport. That is why the airport has to rely on tax askings from the City to balance the budget. • As a reliever the size of our projects require larger grant request some times 4 to 5 million at a time. It is hard to get these projects funded at one time with the current grand environment. It would be nice if relievers had a pot of money to pull from and a larger entitlement program for relievers. 62

ACRP Web-Only Document 5: Development of a Guidebook for Managing Small Airports Question 6 Share any ideas you have on innovative airport financing: • Diversifying your income sources as much as possible is important. You cannot rely on one source (such as airlines due to recent financial difficulties)and need to build on other resources if possible. • We charge individuals to build hangars on our airport. the improvements that are not covered by grant are divided up and assessed against the hangar lots • The GA entitlements are fairly new. At some point, some had to advocate for them. I think they should be revisited and a greater portion of discretionary funds should be made available to GA airports on a competitive basis. Let us show the impact of our operations to the economy versus an air carrier's impact on the economy. Raise the PFC cap and send some of the air carrier entitlement funds to GA airports that are key to Michigan's economy. • Banks need to understand the long term value of the improvements and be willing to finance 20, 30 or 40 year large capital improvements. What's the difference between that and continually refinancing homes that are never paid off? 60 45 31 3 0 10 20 30 40 50 60 Response Count Good Fair No foreseen change in the next 5 years Do not know What is your airport's outlook for attracting additional sources of revenue? 63

ACRP Web-Only Document 5: Development of a Guidebook for Managing Small Airports Public Relations Does your airport utilize a marketing plan? No 64% Yes 35% Do not know 1% No Do not know Yes 64

ACRP Web-Only Document 5: Development of a Guidebook for Managing Small Airports 0 20 40 60 80 100 120 Response Count Airport Newsletter Website Airport Events Pilot Meetings Print Advertising Radio Advertising Community Education Tours Other (please describe) Check any marketing techniques currently utilized by your airport 65

ACRP Web-Only Document 5: Development of a Guidebook for Managing Small Airports Are you satisfied with the perception of your airport in the community? No 51% Yes 48% Do not know 1% 66

ACRP Web-Only Document 5: Development of a Guidebook for Managing Small Airports Does your airport struggle to remain open against local opposition? No 89% Yes 8%Not sure 3% 67

ACRP Web-Only Document 5: Development of a Guidebook for Managing Small Airports Have you attempted to improve your airport's standing in the community, with tools such as newspaper articles, open houses, allowing community use of your airport facilities, etc? No 13% Yes – Please describe how: 87% Question 6 Describe any other challenges that you face in marketing your airport to the local community: • We currently have two commercial flights a day that are full. We are aggressively working with the airline to bring in a third needed flight. Until that happens, it is hard to market for something that is not available to the public. • Still face the ingrained concept that the airport is just a place for "rich" folks to hang out on a Sunday afternoon to go flying...all at the expense of the poor folk in town. • Too many people in the community base their success of an airport on the ability to have commercial airline service. Showing them the benefits of GA and corporate traffic, and now especially Light Sport Aircraft, is a challenge. Those same people believe that valuable airport land ought to be opened up as well to non-aeronautical commercial development. 68

ACRP Web-Only Document 5: Development of a Guidebook for Managing Small Airports • We do a great job of educating based pilots on the importance of being a good neighbor. However, especially during the summer months, we struggle with visits from transient pilots who think that buzzing and other unsafe antics are acceptable. Educating pilots on how airports are funded and the struggles airport management has to maintain community relations is helpful. I would love to see a segment on community relations incorporated into every pilot's BFR training! Question 7 Describe any success stories you’d like to share relating to marketing your airport: • It helps to have an on-site Airport Manager to work the marketing program and follow through on the various marketing strategies. We have had some success with youth tours and aviation camps. • We just strive to be the best Airport we can and we do our best to get the word out that Temple is easy to negotiate with...we want the business and we will do what we can to get it...AMCOM is here because of that philosophy...started out with a 7800 square foot hangar in 1995...just recently added a second 50,000 square foot complex to support their growing operation on our airport! • An extremely negative editorial was run in our local paper concerning a taxiway project. The facts were absent and it turned out the author did not live in the area. The paper apologized (in person) to our Commission and ran the full version of our response. The response went over well and ironically assured our funding in what turned out to be a very tight budget year. • I recently began providing county and city commissions with monthly updates which include airport ”success stories” of how the airport helps local businesses or brings in other tourism and business. 69

ACRP Web-Only Document 5: Development of a Guidebook for Managing Small Airports Environmental Considerations Does your airport have a current plan for managing stormwater runoff and a pollution prevention plan? No 23% Yes 77% Do you utilize any chemicals for airfield maintenance, vegetation control, snow removal, or aircraft de-icing? Yes 67% No 33% 70

ACRP Web-Only Document 5: Development of a Guidebook for Managing Small Airports 99 35 3 1 0 20 40 60 80 100 Response Count <10 11—25 26—50 >50 On average, how many noise complaints does your airport receive per year? 71

ACRP Web-Only Document 5: Development of a Guidebook for Managing Small Airports Does your airport have standard procedures for noise mitigation? No 75% Yes 25% Do wetlands inhibit your airport development? No 65% Yes 35% 72

ACRP Web-Only Document 5: Development of a Guidebook for Managing Small Airports Question 6 Describe any environmental challenges that are important to you (such as permitting, crop sprayers, wash areas, etc.): • Educating and working with our tenants has proven to be very successful for our SWPPP. • A challenge is understanding what the regulatory requirements are. It would be nice to have a checklist that has dates or time frames associated with it. For example, how many times a year do I need to have my storm water tested. • Permitting is the biggest impediment to timely and cost efficient airport development. Once an area has been established as desirable for airport; that facility should be developed with safety and efficiency as paramount considerations. Wetland mitigation should be subordinate to the best long term interests of developing and operating the airport safely and cost effectively. • This airport elevation is 6ft at our highest point and development must be at 12ft. In order not to flood our runways taxiways and streets, special attention must be made to drainage issues. With this airport being on a barrier Island wetlands is an issue that we must look at before any construction begins. • We are almost completely surrounded by wetlands and have a river on both ends of our runway. These environmental constraints severely limit our options for development. Several areas of our airport are limited to winter cutting operations for the VMP and we have rare species concerns. 73

ACRP Web-Only Document 5: Development of a Guidebook for Managing Small Airports Training and Management Resources 84 47 49 88 88 58 35 2 17 0 20 40 60 80 100 Response Count FAA Advisory Circulars Internet State Aeronautics Departments Word of Mouth Other (please describe) What is your preferred source of airport training and management resources? 74

ACRP Web-Only Document 5: Development of a Guidebook for Managing Small Airports 103 34 11 4 8 6 13 0 20 40 60 80 100 120 Response Count Informal on the job training with Formal (curriculum/testing) Rely on city/county maintenance Rely on contracted maintenance Utilize national, state, consulting, Do not train new employees Other (please describe) How do you initially train a new airport maintenance employee? 75

ACRP Web-Only Document 5: Development of a Guidebook for Managing Small Airports Regulatory Compliance 96 94 77 80 101 13 0 20 40 60 80 100 120 Response Count Incident reports Accident reports Training / documentation Maintenance logs NOTAM logs Other (please specify) Check the procedures you utilize for documenting regulatory concerns on your airport 76

ACRP Web-Only Document 5: Development of a Guidebook for Managing Small Airports 1 5 23 82 20 6 0 20 40 60 80 100 Response Count Once each quarter Once a month Once a week Once each day At least twice each day Other (please specify) How often do you perform airfield inspections? 77

ACRP Web-Only Document 5: Development of a Guidebook for Managing Small Airports Compliance with Grant Conditions 22 15 100 0 20 40 60 80 100 Response Count No Do not know Yes Are the Federal and State grant assurance requirements reflected in your airport lease agreements? 78

ACRP Web-Only Document 5: Development of a Guidebook for Managing Small Airports 11 12 114 0 20 40 60 80 100 120 Response Count No Do not know Yes Are the grant assurances readily available for review by management, governing authority, tenants, etc? Emergency Procedures Does your airport have a current Airport Emergency Plan? No 28% Do not know 6%Yes 66% \ 79

ACRP Web-Only Document 5: Development of a Guidebook for Managing Small Airports Does your airport conduct regularly scheduled familiarization tours, drills, tabletop exercises, reviews and emergency exercises with all responding emergency agencies? No 59% Yes 40% Do not know 1% Question 3 Describe your concerns with Airport Emergencies and Emergency Preparedness: • Familiarization for the responding agencies. It cannot be stressed enough due to the infrequency they have with the airport. • Civil Air Patrol, FBO and other agencies exercises to work together. • We have a complete emergency plan and agreements with the adjoining cities. We review our emergency plan yearly with all interested parties. • My biggest fear is having an accident and not having a plan in place to refer to on how to handle it. I have talked to the Fire Dept and other emergency agencies about a training session but making it happen is not easy. It requires cooperation among city and county and private emergency agencies but is something that really needs to be done. 80

ACRP Web-Only Document 5: Development of a Guidebook for Managing Small Airports Question 4 Share any best practices that you use to prepare for emergencies at your airport: • Good relationship with responding organizations. Airport Manager is a member of the fire department and provides an increased presence of emergency response on field. We regularly exercise our plan. • Have airport staff well trained and prepared for emergencies, especially things such as gear malfunctions and landing incidents that are predictable. This should include procedures to remove the aircraft once released by FAA. • Emergency call out list of all employees. Both radio and direct telephone link with our local law enforcement. Staff meetings on emergencies. • Tabletop exercises yearly with all emergency responders. Emergency Exercise every three years with all emergency responders. Yearly training of maintenance and ARFF personnel Closing Information Question 1 What is your biggest challenge in airport management? • It is an ever changing profession and Airport Manager must be somewhat of a "jack of all trades". Dealing with tenant and lease issues is difficult at times. • Staying abreast of the changes. Creative funding to have a cushion for the unknowns that always seem to appear, whether it be equipment breakdowns/replacements, drastic fuel increases, etc. • There are many challenges that face airport managers everyday. Ensuring federal and state grants are available to the airport. Our airport is an Essential Air Service Airport which is a challenge every year at appropriations time to fight the battle for full- funding of the Essential Air Service Program. Unfortunately, for our community without this program, we would more than likely be without commercial air service because of the fragile airline industry. Question 2 What specific topics would you find of most value in a guidebook for small airports? • Checklists for training, security and emergency procedures to be easily used by staff. • Regulatory checklists so things items don't fall through the cracks and helps managers keep track of everything they need to...would help in being better organized. • Most valuable information that could be of use in a guidebook would have to be model/standard lease agreements. published or updated fees and rates from a region would also be useful. • Realistic methods of meeting the requirements for the various “PLANS” an airport is supposed to have: Minimum Standards, Emergency Response, Storm Water Pollution 81

ACRP Web-Only Document 5: Development of a Guidebook for Managing Small Airports Prevention, Supplemental Pollution Control and Countermeasures, Pavement Maintenance, Airfield Maintenance, ACIP planning, Marketing, Industrial development, Zoning and Control. Question 3 What are the more innovative methods used in airport management in your jurisdiction or other communities you know of? • Utilizing college students in airport management programs. • I feel that to be effective, you must develop a strong relationship with your elected officials, developing a plan of action that they can believe in. I have found that meeting with the civic organizations (local chamber of commerce, Lions Club, Rotary Club, etc) to share your vision for your airport, as well as present your current challenges, is an effective means to building community support. Without the community support, the elected officials will find it difficult to champion your causes. Without their support, you will not be able to fully develop and implement your capital improvement plans. Bottom line - not political support, no funding. • Maximum utilization of the staff at the Bureau of Aeronautics. Ask lots of questions of them. Usually you can get an answer quickly from them. • The FAA makes all airports have a 5 year masterplan for the airport property. I started a 5 year update plan for money left in the budget at the end of the year. To include when to replace mowers and snow equipment, when to repair/replace roofs. I did this while visiting with the street department so that I knew when they were trading in equipment that I could use. 82

ACRP Web-Only Document 5: Development of a Guidebook for Managing Small Airports 87 56 53 48 12 89 29 5 0 20 40 60 80 100 Response Count Internet or web based Meetings Online bulletin boards or discussion groups Courses What is your preferred way of obtaining information and assistance? 78 6 70 74 0 10 20 30 40 50 60 70 80 Response Count American Association of Airport Executives (AAAE) Airports Council International – North America (ACI-NA) Aircraft Owners and Pilot’s Association (AOPA) Other (please list) What professional organizations do you belong to? 83

ACRP Web-Only Document 5: Development of a Guidebook for Managing Small Airports The published guide will be sent directly to all survey respondents. Please indicate below if you are available for follow-up questions 5% 95% No, I may not be contacted with any follow up information that the survey team may need. Yes, I may be contacted with any follow up information that the survey team may need. Phone number: 84