Guidebook for Preparing Public Notification Programs at Airports (2017)

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98 A p p e n d i x d Sample Notification Program Template (NIMS Format) This appendix provides customizable page templates that are based on the NIMS format and include headings required by AC 31C. The appendix supplements the information and resources presented in the guidebook’s Chapter 6, Formalizing the Program. The sample pages can be adapted by airports building a stand-alone notification-specific program. The template includes the following pages: • Cover Sheet, • Promulgation Page, • Record of Changes, • Record of Distribution, • Signature Page, • Table of Contents, • Acronyms, and • Definitions. Reflecting the NIMS/AC 31C-required format, the table of contents also contains these required headings: • Basic Plan, • Functional Sections, • Hazards, • Incident Notifications—Non-Standard Events, • Non-Emergency—General Information Notices, and • Standard Operating Guidelines/Procedures/Appendices. The notification program table of contents also includes a heading labeled “References.” Although not required by the NIMS/AC 31C format, the References heading creates a convenient place for additional, airport-specific program/plan documents (e.g., SOPs for incident commanders, the Airport Evacuation Plan, and the airport’s AEP) that are being consolidated with the stand-alone notification program.

Sample notification program Template (niMS Format) 99 INTERNATIONAL AIRPORT AIRPORT NOTIFICATION PROGRAM Chief Operating Of�icer

100 Sample notification program Template (niMS Format) Promulgation Page This page officially declares this document to be the existing Airport Notificat ion Program for Xxxxxxxxxxxx International Airport. This document provides both authority and responsibility for organizations to perform tasks during airport-issued notification situations. Chief Operating Officer Date

Sample notification program Template (niMS Format) 101 Record of Changes Date of Change Pages Approval By

102 Sample notification program Template (niMS Format) Record of Distribution Name of Organization Date Receipt Con�irmed Number of Copies

Sample notification program Template (niMS Format) 103 Signature Page The following representatives have reviewed this document: Name: Title: Signature: Date: Name: Title: Signature: Date: Name: Title: Signature: Date: Name: Title: Signature: Date: Name: Title: Signature: Date: Name: Title: Signature: Date: Name: Title: Signature: Date:

104 Sample notification program Template (niMS Format) Notification Program Table of Contents A. HeadingsCover SheetPromulgation Page ............................................................................................................................................................. iRecord of Changes..............................................................................................................................................................iiRecord of Distribution.................................................................................................................................................... iiiSignature Page....................................................................................................................................................................ivTable of Contents.............................................................................................................................................................. v-Acronyms..............................................................................................................................................................................viDe�initions.......................................................................................................................................................................... vii B. Basic PlanI. Purpose .................................................................................................................................................................... B-1II. Situation and Assumptions.................................................................................................................................B-III. Operations .................................................................................................................................................................B-1. Primary Noti�ication......................................................................................................................................B-2. Emergency Response Matrix......................................................................................................................B-IV. Organization and Assignment of Responsibilities ....................................................................................B-V. Administration and Logistics.............................................................................................................................B-VI. Plan Development and Maintenance..............................................................................................................B-VII. Authorities and References ................................................................................................................................B- C. Functional SectionsI. Command and Control1. Purpose ...........................................................................................................................................................CI-12. Situation and Assumptions....................................................................................................................... CI-3. Operations ....................................................................................................................................................... CI-4. Organization and Assignment of Responsibilities........................................................................... CI-5. Administration and Logistics................................................................................................................... CI-6. Plan Maintenance.......................................................................................................................................... CI-II. Alert Noti�ication and Warning1. Purpose ......................................................................................................................................................... CII-12. Situation and Assumptions......................................................................................................................CII-3. Assignment of Responsibilities ..............................................................................................................CII-4. Plan Development and Maintenance ...................................................................................................CII-III. Emergency Public Information1. Purpose ........................................................................................................................................................CIII-12. Situation and Assumptions.................................................................................................................... CIII-3. Operations .................................................................................................................................................... CIII-4. Organization and Assignment of Responsibilities........................................................................ CIII-5. Administration and Logistics................................................................................................................ CIII-

Sample notification program Template (niMS Format) 105 6. Plan Development and Maintenance ................................................................................................. CIII-7. Authorities and References ................................................................................................................... CIII-IV. Incident Noti�ications1. Purpose ........................................................................................................................................................CIV-12. Situation and Assumptions.....................................................................................................................CIV-3. Operations .....................................................................................................................................................CIV-4. Organization and Assignment of Responsibilities.........................................................................CIV-5. Plan Development.......................................................................................................................................CIV-6. Authorities and References ....................................................................................................................CIV-V. Non-Emergency Noti�ications1. Purpose ......................................................................................................................................................... CV-12. Situation and Assumptions...................................................................................................................... CV-3. Operations ...................................................................................................................................................... CV-4. Organization and Assignment of Responsibilities.......................................................................... CV-5. Administration and Logistics.................................................................................................................. CV-6. Plan Development and Maintenance ................................................................................................... CV-7. Authorities and References ..................................................................................................................... CV- D. HazardsI. Aircraft Incidents and Accidents1. Purpose .......................................................................................................................................................... DI-12. Situation and Assumptions....................................................................................................................... DI-3. Operations ....................................................................................................................................................... DI-4. Organization and Assignment of Responsibilities...........................................................................DI-5. Administration and Logistics................................................................................................................... DI-6. Plan Development.........................................................................................................................................DI-7. Authorities and References. .................................................................................................................... DI-8. Unique Planning Considerations ............................................................................................................DI-II. Security Incident Noti�ications1. Purpose .........................................................................................................................................................DII-12. Situation and Assumptions..................................................................................................................... DII-3. Operations ..................................................................................................................................................... DII-4. Organization and Assignment of Responsibilities......................................................................... DII-5. Plan Development....................................................................................................................................... DII-6. Authorities and References .................................................................................................................... DII-III. Fires, Structural, Fuel-Farm, and Fuel Storage Areas1. Purpose ....................................................................................................................................................... DIII-12. Situation and Assumptions....................................................................................................................DIII-3. Operations ....................................................................................................................................................DIII-4. Organization and Assignment of Responsibilities........................................................................DIII-5. Administration and Logistics................................................................................................................DIII-6. Plan Development......................................................................................................................................DIII-7. Authorities and References. .................................................................................................................DIII-8. Unique Planning Considerations.................................................................................................................DIII-

106 Sample notification program Template (niMS Format) 1. Purpose ....................................................................................................................................................... DIV-1 2. Situation and Assumptions .................................................................................................................... DIV- 3. Operations ................................................................................................................................................... DIV- 4. Organization and Assignment of Responsibilities....................................................................... DIV- 5. Administration and Logistics ................................................................................................................ DIV- 6. Plan Development...................................................................................................................................... DIV- 7. Authorities and References. ................................................................................................................... DIV 8. Unique Planning Considerations ................................................................................................................ DIV- V. Shelter In Place Noti�ications 1. Purpose ......................................................................................................................................................... DV-1 2. Situation and Assumptions ...................................................................................................................... DV- 3. Operations ...................................................................................................................................................... DV- 4. Organization and Assignment of Responsibilities.......................................................................... DV- 5. Plan Development......................................................................................................................................... DV 6. Authorities and References ..................................................................................................................... DV- 7. Plan Development........................................................................................................................................ DV- 8. Authorities and References. ................................................................................................................... DV- VI. Emergency Command Order Noti�ications 1. Purpose ....................................................................................................................................................... DVI-1 2. Situation and Assumptions .................................................................................................................... DVI- 3. Operations .................................................................................................................................................... DVI- 4. Organization and Assignment of Responsibilities........................................................................ DVI- 5. Plan Development...................................................................................................................................... DVI- 6. Authorities and References ................................................................................................................... DVI- 7. Plan Development...................................................................................................................................... DVI- 8. Authorities and References. ................................................................................................................. DVI- VII. Severe Weather & Tornado Noti�ications 1. Purpose ...................................................................................................................................................... DVII-1 2. Situation and Assumptions .................................................................................................................. DVII- 3. Operations .................................................................................................................................................. DVII- 4. Organization and Assignment of Responsibilities...................................................................... DVII- 5. Administration and Logistics .............................................................................................................. DVII- 6. Plan Development.....................................................................................................................................DVII- 7. Authorities and References ..................................................................................................................DVII- 8. Unique Planning Considerations ........................................................................................................DVII- VIII. Earthquakes Noti�ications 1. Purpose .................................................................................................................................................... DVIII-1 2. Situation and Assumptions ................................................................................................................. DVIII- 3. Operations ................................................................................................................................................. DVIII- 4. Organization and Assignment of Responsibilities..................................................................... DVIII- 5. Administration and Logistics ............................................................................................................. DVIII- 6. Plan Development................................................................................................................................... DVIII- 7. Authorities and References ................................................................................................................ DVIII- 8. Unique Planning Considerations ...................................................................................................... DVIII- IV. Terminal Evacuation Noti�ications

Sample notification program Template (niMS Format) 107 E. Incidents Noti�ications – Non-Standard Events 1. Purpose ...........................................................................................................................................................EI-12. Situation and Assumptions....................................................................................................................... EI-3. Operations ....................................................................................................................................................... EI-4. Organization and Assignment of Responsibilities........................................................................... EI-5. Administration and Logistics................................................................................................................... EI-6. Plan Development......................................................................................................................................... EI-7. Authorities and References ...................................................................................................................... EI-8. Unique Planning Considerations ............................................................................................................ EI-II. Water Leaks1. Purpose ......................................................................................................................................................... EII-12. Situation and Assumptions..................................................................................................................... EII-3. Operations ......................................................................................................................................................EII-4. Organization and Assignment of Responsibilities..........................................................................EII-5. Administration and Logistics..................................................................................................................EII-6. Plan Development........................................................................................................................................EII-7. Authorities and References .....................................................................................................................EII-8. Unique Planning Considerations ...........................................................................................................EII-III. Fuel System Failure1. Purpose ........................................................................................................................................................EIII-12. Situation and Assumptions.................................................................................................................... EIII-3. Operations .................................................................................................................................................... EIII-4. Organization and Assignment of Responsibilities........................................................................ EIII-5. Administration and Logistics................................................................................................................ EIII-6. Plan Development...................................................................................................................................... EIII-7. Authorities and References ...................................................................................................................8. Unique Planning Considerations ......................................................................................................... EIII-IV. HVAC System Failure1. Purpose ........................................................................................................................................................EIV-12. Situation and Assumptions.....................................................................................................................EIV-3. Operations .....................................................................................................................................................EIV-4. Organization and Assignment of Responsibilities.........................................................................EIV-5. Administration and Logistics.................................................................................................................EIV-6. Plan Development.......................................................................................................................................EIV-7. Authorities and References .................................................................................................................. EIV-8. Unique Planning Considerations ..........................................................................................................EIV-V. EDS System Failure1. Purpose ......................................................................................................................................................... EV-12. Situation and Assumptions...................................................................................................................... EV-3. Operations ...................................................................................................................................................... EV-4. Organization and Assignment of Responsibilities.......................................................................... EV-5. Administration and Logistics.................................................................................................................. EV-6. Plan Development........................................................................................................................................ EV-7. Authorities and References ..................................................................................................................... EV-8. Unique Planning Considerations ........................................................................................................... EV- I. Baggage System Failure EIII-

108 Sample notification program Template (niMS Format) VI. IROPS1. EVI-12. EVI-3. EVI-4. EVI-5. EVI-6. EVI-7.8. Purpose......................................................................................................................................................... EVI- F. Non-Emergency – General Information NoticesI. Parking Garage Closures 1. Purpose ...........................................................................................................................................................FI-12. Situation and Assumptions........................................................................................................................FI-3. Operations ........................................................................................................................................................FI-4. Organization and Assignment of Responsibilities............................................................................FI-5. Administration and Logistics....................................................................................................................FI-6. Plan Development..........................................................................................................................................FI-7. Authorities and References .......................................................................................................................FI-8. Unique Planning Considerations .............................................................................................................FI-II. Meeting Notices1. Purpose ......................................................................................................................................................... FII-12. Situation and Assumptions...................................................................................................................... FII-3. Operations ...................................................................................................................................................... FII-4. Organization and Assignment of Responsibilities.......................................................................... FII-5. Administration and Logistics.................................................................................................................. FII-6. Plan Development........................................................................................................................................ FII-7. Authorities and References ..................................................................................................................... FII-8. Unique Planning Considerations ........................................................................................................... FII-III. Special Event Notices1. Purpose ........................................................................................................................................................FIII-12. Situation and Assumptions.................................................................................................................... FIII-3. Operations .................................................................................................................................................... FIII-4. Organization and Assignment of Responsibilities........................................................................ FIII-5. Administration and Logistics................................................................................................................ FIII-6. Plan Development...................................................................................................................................... FIII-7. Authorities and References ................................................................................................................... FIII-8. Unique Planning Considerations ......................................................................................................... FIII- G. Standard Operating Guidelines/Procedures/Appendices1. Airport Noti�ication System Checklists............................................................................................... G-12. Fire evacuation system operators manual ...........................................................................................G-3. Severe Weather Evacuation Plan .............................................................................................................G-4. Airport Fire Department – Severe Weather SOGs.............................................................................G-5. U.S. Geological Survey – Earthquake Hazard in the Homeland....................................................G-6. Airport Fire Department — Hazardous Materials Response SOGs............................................G- Situation and Assumptions.....................................................................................................................Operations......................................................................................................................................................Organization and Assignment of Responsibilities.........................................................................Administration and Logistics.................................................................................................................Plan Development.......................................................................................................................................Authorities and References.....................................................................................................................Unique Planning Considerations.......................................................................................................... EVI-

Sample notification program Template (niMS Format) 109 7. Airport Fire Department — Hijacking Procedures...........................................................................G-8. Airport Fire Department —........................................................................................................................G- References:1. Standard Operating Procedures for Incident Commanders2. Airport Evacuation Plan3. Airport AEP

110 Sample notification program Template (niMS Format) Acronyms AC Advisory Circular AC 31C FAA Advisory Circular 150/5200-31C ADA Americans with Disabilities Act ADO FAA Airports District Office AEP Airport Emergency Plan ARFF Aircraft Rescue and Firefighting ATCT Air Traffic Control Tower AWP Amplified Work Plan BIDS Baggage Information Display Systems BOLO Be On the Look Out CBP Customs and Border Protection CCTV Closed Circuit Television CFR Code of Federal Regulations CS Commercial Services DHS United States Department of Homeland Security EAS Emergency Alert System EDS Explosive Detection Systems EOC Emergency Operations Center FAA Federal Aviation Administration FAR Federal Aviation Regulation FAS Fire Alarm System FBO Fixed-Base Operator

Sample notification program Template (niMS Format) 111 FEMA Federal Emergency Management Agency FIS Federal Inspection Services GA General Aviation GIS Geographical Information System HAZMAT Hazardous Materials HSGP Homeland Security Grant Program HSEEP Homeland Security Exercise and Evaluation Program HVAC Heating Ventilating Air Conditioning ICE U.S. Immigration and Customs Enforcement ICP Integrated Communications Platform ICS Incident Command System IPAWS Integrated Public Alert and Warning System IROPS Irregular Operations LOA Letter of Agreement MNS Mass Notification System MUFIDS Multi-Use Flight Information Display Systems NASAO National Association of State Aviation Officials NIMS National Incident Management System NOTAM Notices to Airmen NPIAS National Plan of Integrated Airport Systems NTSB National Transportation Safety Board OPSG Operation Stonegarden PA Public Address

112 Sample notification program Template (niMS Format) PAS Public Address System PI Personal Information PII Personally Identifiable Information PIO Public Information Officer PMT Project Management Team PPI Protected Personal Information PPT Program Planning Team PPW Partnership for Public Warning PSAP Public Safety Answering Point R Reliever SHSP State Homeland Security Program SMS Short Messaging Service SOP Standard Operating Procedure SPI Sensitive Personal Information SSI Sensitive Security Information TENS Telephone Emergency Notification System TEP Training Exercise Plan TSA Transportation Security Administration TTX Tabletop Exercise USO United Service Organization UASI Urban Area Security Initiative VoIP Voice Over Internet Protocol WEA Wireless Emergency Alert

Sample notification program Template (niMS Format) 113 Definitions Many terms may be specific to notifications, particularly airport notifications. The following definitions provide information relative to the terminology used in this Airport Notification Program. Aircraft Accident – Any occurrence associated with the operation of an aircraft that takes place between the time a person boards the aircraft with the intention of flight and the time such person has disembarked, in which a person suffers death or serious injury as a result of the occurrence or in which the aircraft receives substantial damage. Aircraft Incident – Any occurrence, other than an accident, associated with the operation of an aircraft that affects or could affect continued safe operation if not corrected. An incident does not result in serious injury to persons or substantial damage to aircraft. Aircraft Operator – A person, organization, or enterprise engaged in, or offering to engage in, aircraft operations. Airport Emergency Plan (AEP) – A concise planning document developed by the airport operator that establishes airport operational procedures and responsibilities during various contingencies. Airport Operations Area (AOA) – The area of an airport, including adjacent terrain and facilities and their accesses, where movement takes place and access is controlled. Amplified Work Plan – A plan that expands on the roles of the research team and describes how they will contribute to completing each task. Common Operating Picture – Offers an overview of an incident thereby providing incident information enabling the IC/UC and any supporting agencies and organizations to make effective, consistent, and timely decisions. Community – A political entity which has the authority to adopt and enforce laws and ordinances for the area under its jurisdiction. In most cases, the community is an incorporated town, city, township, village, or unincorporated area of a county. However, each state defines its own political subdivisions and forms of government. Command Post (CP) – A point where responding agencies are briefed on the situation as they arrive to report and assume control of the individual aspects of the operation. Earthquake – A sudden slipping or movement of a portion of the earth’s crust, accompanied and followed by a series of vibrations.

114 Sample notification program Template (niMS Format) Emergency – Any occasion or instance—such as a hurricane, tornado, storm, flood, tidal wave, tsunami, earthquake, volcanic eruption, landslide, mudslide, snowstorm, fire, nuclear accident, or any other natural or man-made catastrophe—that warrants action to save lives and to protect property, public health, and safety. Emergency Alert System (EAS) – A digital technology (voice/text) communications system consisting of broadcast stations and interconnecting facilities authorized by the Federal Communications Commission. The system provides the President and other national, state, and local officials the means to broadcast emergency information to the public before, during, and after disasters. Emergency Operations Center (EOC) is a central command and control facility responsible for carrying out the principles of emergency preparedness and emergency management, or disaster management functions at a strategic level in an emergency situation, and ensuring the continuity of operation of a company, political subdivision, or other organization. Evacuation – Organized, phased, and supervised withdrawal, dispersal, or removal of civilians from dangerous or potentially dangerous areas, and their reception and care in safe areas. Function – Function refers to the five major activities in ICS: Command, Operations, Planning, Logistics, and Finance/Administration. The term function is also used when describing the activity involved, e.g., the planning function. A sixth function, Intelligence/Investigations, may be established, if required, to meet incident management needs. Incident Command System (ICS) – A standardized organizational structure used to command, control, and coordinate the use of resources and personnel that have responded to the scene of an emergency. The concepts and principles for ICS include common terminology, modular organization, integrated communication, unified command structure, consolidated action plan, manageable span of control, designated incident facilities, and comprehensive resource management. Interoperability – The capability to communicate within and across agencies and jurisdictions via voice, data or video on demand, in real time. Joint Information Center (JIC) - A central point of contact for all news media near the scene of a large-scale disaster. News media representatives are kept informed of activities and events by public information officials who represent all participating agencies that are collected at the JIC. National Incident Management System (NIMS) – Provides a systematic, proactive approach guiding government agencies at all levels, the private sector, and nongovernmental organizations to work seamlessly to prepare for, prevent, respond to, recover from, and mitigate the effects of incidents, regardless of cause, size, location, or complexity, in order to reduce the loss of life or property and harm to the environment.

Sample notification program Template (niMS Format) 115 Staging Area – A pre-arranged, strategically placed area where support response personnel, vehicles and other equipment can be held in readiness for use during an emergency. Watch – Indication by the National Weather Service that, in a defined area, conditions are watch, tornado watch, tropical storm watch). favorable for the specified type of severe weather (e.g., flash flood watch, severe thunderstorm