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Methods of Rider Communication  (2006)

Evaluation of Recent Ridership Increases  (2004)

Traveler Response to Transportation System Changes Handbook, Third Edition: Chapter 10, Bus Routing and Coverage  (2004)

Traveler Response to Transportation System Changes Handbook, Third Edition: Chapter 6: Demand-Responsive/ADA  (2004)

Appendixes to TCRP Report 107: Analyzing the Effectiveness of Commuter Benefits Programs  (2005)

Strategies to Attract and Retain a Capable Transportation Workforce  (2011)

Traveler Response to Transportation System Changes Handbook, Third Edition: Chapter 3, Park-and-Ride/Pool  (2004)

Traveler Response to Transportation System Changes Handbook, Third Edition: Chapter 2, HOV Facilities  (2006)

Key Issues in Transportation Programming  (2008)

On-Board and Intercept Transit Survey Techniques  (2005)

A Methodology for Performance Measurement and Peer Comparison in the Public Transportation Industry  (2010)

Toolkit for Integrating Non-Dedicated Vehicles in Paratransit Service  (2007)

Elements Needed to Create High-Ridership Transit Systems: Interim Guidebook  (2005)

Elements Needed to Create High-Ridership Transit Systems  (2007)

Exploring Airport Employee Commute and Parking Strategies  (2012)

Innovations in Bus, Rail, and Specialized Transit Operations in Latin America  (2005)

New Urban Areas: A Transit Guidance Brief  (2013)

Analyzing the Effectiveness of Commuter Benefits Programs  (2005)

Improving Transit Integration Among Multiple Providers, Volume I: Transit Integration Manual  (2014)

Identification of Results-Oriented Public Involvement Strategies Between Transportation Agencies and Native American Tribal Communities  (2011)