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Hazardous Materials Transportation Risk Assessment: State of the Practice (2013)

Chapter: Appendix C - Phone Scripts and Email Templates

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Page 102
Suggested Citation:"Appendix C - Phone Scripts and Email Templates." National Academies of Sciences, Engineering, and Medicine. 2013. Hazardous Materials Transportation Risk Assessment: State of the Practice. Washington, DC: The National Academies Press. doi: 10.17226/22544.
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Page 102
Page 103
Suggested Citation:"Appendix C - Phone Scripts and Email Templates." National Academies of Sciences, Engineering, and Medicine. 2013. Hazardous Materials Transportation Risk Assessment: State of the Practice. Washington, DC: The National Academies Press. doi: 10.17226/22544.
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Page 103

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102 A p p e n d i x C Phone Scripts and Email Templates HM-10 and HM-12 Combined Inial Voicemail Script Dr./Mr./Mrs. ____________ , My name is ____________ and I’m part of a project team invesgang the current state of hazardous materials transportaon research and risk assessment. This work is funded by the Transportaon Research Board of the Naonal Academies. Because of [your organizaon’s] connecon to hazmat transportaon issues, we were hoping to be able to [meet / speak] with you to make sure your input is included. I’ll follow this message up with an email that has more detail about our project and my contact informaon. I look forward to hearing from you.

103 HM-10 and HM-12 Combined Email Template Dr./Mr./Mrs. ____________ , As [mentioned in my voicemail / discussed in our previous conversation], my project team is investigating the current state and applications of hazardous materials transportation research and risk assessment. This work is funded by the Transportation Research Board of the National Academies (under the Hazardous Materials Cooperative Research Program, http://www.trb.org/HMCRP/) as a means to address critical gaps and promote communication in hazmat transportation safety and security research (project HM-10) and in the tools available to the government and the private sector for conducting risk assessments (project HM-12). As such, my project team is interested in [meeting / speaking] with you to discuss the hazmat transportation research and risk assessment activities within [your organization]. Specifically, we are interested in learning more about the following: General hazmat transportation research… o Your organization’s recent and current research projects and your motivation for conducting this research o Project-specific communications tools, such as websites or status updates, that TRB researchers, or other interested parties could use to follow the status of your projects o Hazmat transportation projects your organization plans to pursue in the next 5 years o Research needs or problem areas you think are important but that your organization does not currently plan to pursue If your organization develops, conducts, or uses hazmat transportation risk assessments… o The types of risk assessments, the decision-making processes they support, and how you distinguish between alternatives o Details on the parameters, models, data, and approaches for those risk assessments o Your thoughts on where improvements could be made in risk assessment methodologies, available information, and data collection Recommendations for other organizations or specific points of contact whom we should include [OPTIONAL] Attached to this email you will find a spreadsheet containing a list of the hazmat transportation projects that we have already identified through an online review of your organization’s current efforts in this field. This document can be used as an example of the information that we are seeking to compile. Your participation will be used to help shape the future of TRB-sponsored research and provide insight into how different organizations are applying risk assessment to hazmat transportation. I look forward to [meeting / speaking] with you and discussing these topics in greater detail. [If a time is not already set up] Please advise as to your availability over the next couple of weeks to provide input into this research. Include others in your organization as you feel appropriate. Thank you for your time and consideration. Sincerely • • •

Next: Appendix D - Interview Questionnaire »
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TRB’s Hazardous Materials Cooperative Research Program (HMCRP) Report 12: Hazardous Materials Transportation Risk Assessment: State of the Practice documents the current practice for hazardous materials transportation risk assessment by government agencies and the private sector.

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