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140 FTA Research, FTA Report No. 81: Accessible Transit Services for All, Federal Transit Administration, Washington, DC, 2014, https://www.transit.dot.gov/sites/fta.dot.gov/files/FTA_Report_No._0081.pdf. Mathias, Rosemary, Innovative Practices in Paratransit Services, Easter Seals Project ACTION, Washington, DC, 2002. MTA, New York City Transit, Paratransit Peer Report, Brooklyn, NY, 2015. Nelson\Nygaard Consulting Associates, Cost Reduction Strategies, Technical Memorandum #3, Boston, MA, 2011. Nelson\Nygaard Consulting Associates, Paratransit Service Analysis Study, Final Report, Pioneer Valley Transit Authority (PVTA), 2014a, http://www.pvta.com/media/pdfs/PVTAParatransitFinalReport.pdf. Nelson\Nygaard Consulting Associates, Inc., and TransSystems Corporation, Interim Report: Recommendations Regarding Dispatching, Vehicle Ownership, and In-House Service Delivery, Palm Beach County, FL, 2014b, http://www.pbcgov.com/pubInf/Agenda/20140128/930B.revised.pdf. Nelson\Nygaard Consulting Associates, The Art of Paratransit Contracting, Boston, MA, 2014c. Nelson\Nygaard Consulting Associates, A Review of The RIDE, Boston, MA, 2016. Nelson\Nygaard Consulting Associates, Service Models Alternative Report, In association with TransLink, Vancouver, BC, 2017. Nelson\Nygaard Consulting Associates, TWJ Consulting, and RLS and Associates, TCRP Report 121: Toolkit for Integrating Non-Dedicated Vehicles in Paratransit Service, Transportation Research Board of the National Academies, Washington, DC, 2007, http://www.tcrponline.org/PDFDocuments/TCRP_RPT_121.pdf. Simon, R. M., TCRP Synthesis 31: Paratransit Contracting and Service Delivery Methods: A Synthesis of Transit Practice, TRB, National Research Council, Washington, DC, 1998, http://onlinepubs.trb.org/onlinepubs/tcrp/ tsyn31.pdf. References