Truck Tolling: Understanding Industry Tradeoffs When Using or Avoiding Toll Facilities (2012)

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B-1 | P a g e Appendix B: Web Based Survey Instrument and Distribution List The electronic survey was distributed through www.trucktolling.org. Internal to the survey program itself, there were a number of “jumps” that took the survey respondent from one section to another depending on their response. For example, if a survey respondent selected “driver,” all remaining questions were worded for and germane only to drivers. The text below reproduces the content of the survey, but the precise language of the survey was tailored to those who self-identify as drivers, dispatchers, or shippers/3PL’s. 1. Position in the trucking transaction • Driver • Dispatcher/fleet manager • Shipper/receiver/3PL 2. Type of trucking services • Local delivery • Drayage • Specialized • Local LTL • Private Fleet TL • For hire TL, Carrier/contract • For hire TL, self employed Owner Operator 3. Which unions or trade organizations do you or your company belong to? • Teamsters • Company union • Other union • Owner Operator Independent Driver Association • American Trucking Associations • Truckload Carriers Association • Other 4. How many miles do you typically drive in a year? • Less than 25,000 • 25,001 - 50,000 • 50,001 - 75,000 • 75,001 - 100,000 • 100,001 - 125,000 • 125,001 - 150,000 • More than 150,000

B-2 | P a g e • Don't Know 5. Describe the length of typical haul • Less than 500 miles • 501-1,000 miles • 1,001-1,500 miles • 1,501-2,000 miles • More than 2,000 miles 6. What types of facilities do you most frequently transport goods to/from? • Port • Rail Facility • Airport • Warehouse / Distribution Facility • Facility Accessing Border Crossing • Customer Facility 7. How many years have you worked as a driver? • Less than 1 year • 1-2 years • 3-5 years • 6-10 years • 11-20 years • 20-30 years • More than 30 years 8. In what state is your truck licensed? 9. How many trucks are in your fleet? • 1-5 trucks • 6-20 trucks • 21-50 trucks • 51-100 trucks • 101-200 trucks • 200-500 trucks • 501-1,000 trucks • 1,001-10,000 trucks • More than 10,000 trucks • Don't know

B-3 | P a g e 10. Who has control over truck trip routing (which roads to take, when and where to stop, etc.) within your company? • The driver has full control • The driver has most of the control • The driver and the company have the same amount of control • The company has most of the control • The company has full control 11. What sort of environment do you typically operate in? • Almost entirely rural • Mostly rural with some urban • Equal amounts rural and urban • Mostly urban with some rural • Almost entirely urban 12. When you need to take an alternative route, how is route determined? • Dispatcher provides route • Personal navigation system • Consult a map • Talk to other drivers 13. How are tolls reimbursed in each of these situations? 14. In what region do you do the most driving? • Tri-State Area • Los Angeles Metro Area • San Francisco Bay Area • Chicago Region • Upper Great Lakes Region

B-4 | P a g e • Mid-Atlantic Region • South Florida Region • New England Region • Atlanta/Charlotte Region • Portland/Seattle Region • Other, Please describe: 15. Approximately what percentage of the time you spend driving could be spent on toll roads. Said otherwise: If you chose to take every tolled road facility on your route, what percentage of your driving time would take place on these tolled roads? • 0%-5% • 6%-10% • 11%-25% • 26%-50% • 51%-75% • 76%-100% 16. In which ways is performance measured at your company? (Please check all that apply.) • On-Time performance • Miles traveled per day • Loads transported per day • Customer satisfaction • Increased operating efficiency 17. Please consider this hypothetical scenario: A new tolled route is opened in the area you typically drive. Consistently using the route will typically allow you to make one additional "turn" (load pick-up and drop-off) during a normal working shift and remain compliant with FMCSA Hours-of-Service regulations. If the toll for the route was $5, would you consistently use the tolled route? • Yes • No • This scenario doesn't make sense for my driving situation 18. Please consider this hypothetical scenario: Midway through your hours-of-service driving shift you approach the outskirts of a large city. You must pass travel through the city to reach your ultimate delivery point later in the day. You have the option of using an existing interstate highway to travel through the city or a newly constructed tolled highway. Using the tolled highway to travel through the city consistently

B-5 | P a g e reduces travel time by 15 minutes during normal traffic conditions. If the toll for the route was $5, would you consistently use the tolled route? • Yes • No • This scenario doesn't make sense for my driving situation 19. Please consider this hypothetical scenario: While delivering an interstate load, you need to travel across a long distance in an area where the only viable route options are tolled interstate freeways and non-tolled secondary roads. Examples of these areas include parts of New Jersey, Pennsylvania, New York, and Oklahoma. Using the tolled freeway to travel 100 miles consistently reduces travel time by 30 minutes compared to traveling on secondary roads. If the toll for the route was $5 per 100 miles, would you consistently use the tolled route? • Yes • No • This scenario doesn't make sense for my driving situation If the toll for the same route was $2.50, would you consistently use the tolled route? • Yes • No If the toll for the same route was $1.50, would you consistently use the tolled route? • Yes • No If the toll for the same route was $1.00, would you consistently use the tolled route? • Yes • No If the toll for the same route was $0.50, would you consistently use the tolled route? • Yes • No

B-6 | P a g e 20. Do you agree or disagree with the following statements?

B-7 | P a g e Survey Distribution List ATA and State Trucking Associations • National HQ - American Trucking Association • California Trucking Association • Motor Transport Association of Connecticut • Florida Trucking Association • Illinois Motor Truck Association • Indiana Motor Truck Association • Kansas Motor Carrier Association • Maryland Motor Truck Association • Massachusetts Trucking Association • Michigan Trucking Association • New Jersey Motor Truck Association • New York State Motor Truck Association • Oklahoma Trucking Association • Ohio Trucking Association • Pennsylvania Truck Associations • Texas Motor Transportation Association Print Media • Journal of Commerce • Transport Topics Trucking Companies • A&B Freight Line • AAA Cooper Transportation • ABF Freight System • A-C Motor Express • Duie Pyle • Anderson Trucking Service • Arnold Transportation Services • Averitt Express • B&G Delivery System • Barr Freight System • Barr-Nunn Transportation • Beaver Express Service • Bennett International Group • Benton Express • Boyd Bros. Transportation • Bulkmatic Transport • C.R. England • Cain Express • Cape Cod Express • Charlie Transportation Systems • Celadon Trucking Services • Central Freight Lines • Central States Trucking • Central Transportation International • Challenger Logistics • Chief Truck Lines • Clark Freight Lines • Comcar Industries • Concord Transportation • Con-Way Freight • Con-Way Truckload • Covenant Transport • Cowan Systems • Crete Carrier • CRST International • Crystal Motor Express • Cushing Transportation • Dart Transit • DATS Trucking • Day & Ross • Daylight Transport • Dayton Freight Lines • Dependable Highway Express • Dohorn Transfer • Empire Truck Lines • Engels Trucking • Epes Transport System • Epic Express • Estes Express Lines • Evans Distribution Systems • Evans Network of Companies • Fast Way Freight System • Fedex Freight

B-8 | P a g e • FFE Transportation Services • FMI Trucking • Forward Air • GMG Transportation • Gordon Trucking • H.R. Salem Transport • Hess Trucking • Holland • Hot Shot Delivery • Interstate Distributor • J.B. Hunt Transport Services • Kane is Able • KLLM Transport Services • KMX International • Knight Transportation • Lakeville Motor Express • Land Air Express of New England • Landstar Express America • Landstar Inway • Lynden International • Lynden Transport • M&S Express • Marten Transport • Mason Dixon International • Matheson Trucking • Milan Express • Mountain Valley Express • National Retail Systems • NEMF • New Century Transportation • New Penn Motor Express • New York Carolina Express • NFI Industries • O.S.T. Trucking • Oak Harbor Freight Lines • Old Dominion Freight Line • Pacer International • Pacific Alaska Freightways • Palletized Trucking • Paschall Truck Lines • Peninsula Truck Lines • Pitt Ohio Express • Prime • R+L Carriers • Reddaway • Refrigerated Food Express/RFX • Roadrunner Transportation Services • Ruan • Ryder System • Safeway Transportation • SAIA • Schilli Transportation Services • Southeastern Freight Lines • Southern Cal Transport • Southwestern Motor Transport • Sterling Transportation • Stevens Transport • Stevens West • Sunline Express Systems • Swift Transportation • Texas Star Express • Todd Transit • Transforce • Transways Motor Express • UPS Freight • US Express Enterprises • USA Truck • Vitran Express • Waggoners Trucking • W.W. Rowland Trucking • Ward Trucking • Watsontown Trucking • Werner Enterprises • Western Express • Willis Shaw Express • Wilson Trucking • YRC Worldwide Websites and Social Media • www.truck.net

B-9 | P a g e • www.truckstopandtrucking.com • www.TheTrucker.com • www.eTrucker.com • www.mytruckingspace.com/ • www.truckersnews.com/ • www.thetruckersreport.com • www.truckinginfo.com/ • Social Networking • Facebook • Twitter Truck Stops • Duke • Flying J • Pilot • Travel Centers of America Other • Council of Supply Chain Management Professionals • 2011 Mid-America Truck Show • National Industrial Transportation League • National Private Truck Council • National Truckers Association • Owner Operator Independent Drivers Association • Truckload Carriers Association • Truck Writers of North America • United Highway Carriers Association (UHCA) • USA – Truck • Industrial Workers of the World - Motor Transport Workers Industrial Union 530 • Teamsters - Freight Division