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iv | P a g e Abstract This report presents the findings of a study to determine the value that shippers, trucking companies, and truck drivers seek from toll roads. To execute this research, a profile of the trucking business was developed, inclusive of shippers, trucking companies, and third party logistic service providers. Then, a research team conducted interviews with these businesses and distributed an internet survey to a broad array of industry representatives to gather statistically valid findings of their willingness to pay for toll roads, given specific parameters for the value they would receive in time savings. There were 965 respondents to the internet survey and more than 200 interviews which followed a common format also suitable for statistical analysis. In completing the surveys, truck drivers stated an extremely low willingness to pay even a token toll for different time savings scenarios. The research found that because respondents had such overwhelmingly negative attitudes about toll roads, they were not able to ascribe a true value to the benefits that toll roads provide. Where some drivers did express a willingness to pay for toll roads, the reasons seemed to be that they were familiar with toll roads or could clearly see the time savings benefits of a toll road in certain situations. The broad conclusion was that toll roads are viewed negatively because a large cross section of the trucking business cannot monetize toll road benefits.
