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A Primer to Prepare for the Connected Airport and the Internet of Things (2018)

Chapter: Chapter 1 - Introduction to the Primer

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Suggested Citation:"Chapter 1 - Introduction to the Primer." National Academies of Sciences, Engineering, and Medicine. 2018. A Primer to Prepare for the Connected Airport and the Internet of Things. Washington, DC: The National Academies Press. doi: 10.17226/25299.
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Suggested Citation:"Chapter 1 - Introduction to the Primer." National Academies of Sciences, Engineering, and Medicine. 2018. A Primer to Prepare for the Connected Airport and the Internet of Things. Washington, DC: The National Academies Press. doi: 10.17226/25299.
×
Page 6
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Suggested Citation:"Chapter 1 - Introduction to the Primer." National Academies of Sciences, Engineering, and Medicine. 2018. A Primer to Prepare for the Connected Airport and the Internet of Things. Washington, DC: The National Academies Press. doi: 10.17226/25299.
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5 Purpose of This Research Report ACRP Research Report 191: A Primer to Prepare for the Connected Airport and the Internet of Things introduces IoT and its use in airports. IoT is a network of connected devices embedded with sensors. The sensors capture data, and the IoT system architecture enables these devices to communicate, aggregate, and analyze data. IoT is becoming increasingly important because of its potential to gen- erate new customer-serving and revenue-generating opportunities at air- ports. IoT also has the potential to optimize airport operations and achieve efficiencies that could impact various stakeholders. But what exactly is IoT, and what impact could it have on the airport industry? What new chal- lenges will it bring? This primer will help airport operators and their stakeholders understand and implement IoT. While in the early stages of applica- tion, IoT has the potential to be transformative for airports. Currently, there are no generally recognized practices for airports operators and their stakeholders to consider in determining how to best use IoT. Content of the Primer This primer is an easy-to-use reference that describes the following: • IoT concepts and underlying technologies. • How other industries have implemented IoT. • Opportunities for IoT in an airport environment. • The current state of implementation and associated challenges. • How airports should strategically consider specific application areas. Benefits of the Primer The benefits of the primer include the following: • It provides a general context for IoT implementation in airports, includ- ing a description of enabling technologies. • It helps airport operators and stakeholders understand current IoT activi- ties in airports and emerging capabilities. • It indicates how IoT may benefit the passenger experience and aviation operations. C H A P T E R 1 Introduction to the Primer Definition IoT is a network of connected devices that communicates, aggregates, and analyzes data. IoT can help airports better serve customers, generate more revenue, and achieve operational efficiencies. Source: http://flytohouston.com.

6 A Primer to Prepare for the Connected Airport and the Internet of Things • It describes the barriers and limitations to IoT implementation and strategies to over- come them. • It provides an understanding of current best practices and lessons learned through informa- tive case studies, including how other industries have implemented IoT. Data Collection for the Primer The information and guidance offered in this primer resulted from data collected through the following means: • A literature review. The research team reviewed literature about IoT background and con- cepts, IoT as a technology architecture, IoT value propositions, and IoT applications outside an airport environment. The literature searches used commercial databases and resources available through the Texas A&M University System Libraries and other Internet resources. The team also reviewed more than 30 research reports published by Deloitte that investigate the impact of IoT on several industries. • Stakeholder interviews. The team conducted 18 interviews with industry stakeholders repre- senting IoT experts, airports, airlines, aviation industry associations, federal agencies, vendors, and intelligent transportation system/transportation providers in fall 2016. These qualitative interviews enhance the information uncovered in the literature search. • A stakeholder survey. The team conducted an online survey of 103 industry stakeholders representing airports, airlines, airline vendors, aviation industry consultancies, IoT suppli- ers, and other consulting organizations in fall 2016. The survey gathered information from a broad group of respondents to determine the current extent of IoT applications in airports, perceptions of IoT, and attitudes toward possible future uses. • Case studies. The research team conducted 11 case studies in spring and summer 2017. Eight studies were in an airport environment: Columbus John Glenn International Airport (CMH), Orlando International Airport (MCO), Delta Airlines, Singapore Changi Airport (SIN), Dallas Fort Worth International Airport (DFW), London Gatwick Airport (LGW), Toronto Pearson Airport (YYZ), and San Francisco International Airport (SFO). Three were in other industries: retail, CRE, and transport and logistics. The case studies examined potential impli- cations for airports preparing to implement IoT. Studying specific IoT implementations in depth was a way to understand what is happening at the frontline of IoT activity, specifically with respect to applications that have moved from development to deployment—along with their enablers and barriers to adoption. These case studies are intended to prompt additional research and informal peer exchange among airport operators. Case study findings are interspersed throughout this primer, identified by the icon at the right. Intended Audience of the Primer IoT is not a technology itself but rather a concept. IoT brings together technologies in a specific way to do something new. It looks at differ- ent systems and asks: What if those two machines could talk to each other? What could be learned by quickly analyzing digital data about the physical world? While IoT is a big concept with lots of moving parts, developing a strategy to begin implementing IoT does not have to be complicated. This primer provides information about how to get started. It is geared Getting Started with IoT This primer provides information about how airport stakeholders can get started with IoT. It is geared toward airport operators and their stakeholders at all airport sizes: general aviation, small hub, and large hub airports.

Introduction to the Primer 7 toward airport operators and their stakeholders at all airport sizes: general aviation, small hub, and large hub airports. Navigating the Primer The primer is a resource for understanding and implementing IoT systems and applications. The content is organized in a hierarchical manner. Earlier chapters present foundational infor- mation, and later chapters present more advanced knowledge that builds on these underlying concepts. The primer is organized into the sections described in Table 1. Section Description Summary Summarizes the most important points of this primer. Chapter 1: Introduction to the Primer Presents the purpose and potential benefits of the primer, the methodology used to develop the content, and how the primer is organized. Chapter 2: Understanding IoT Offers a simple description of IoT and its enabling technologies, describes other industrial applications, and examines generally how IoT creates value. Chapter 3: Discovering the Impacts of IoT Describes the current state of IoT awareness, opinions, and activities; provides insight specifically into how IoT can provide value in an airport environment. Chapter 4: How to Use IoT Presents current use cases, addressing both the passenger experience and aviation operations, and factors influencing IoT adoption, including both enablers and barriers. Chapter 5: What’s Next? Provides a forward-looking assessment of promising IoT applications for airports and the importance of pilots and scalability to future opportunities. Appendix A: Glossary Presents definitions of terms and technologies that are specific to IoT. Table 1. Sections in this primer.

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TRB's Airport Cooperative Research Program (ACRP) Research Report 191: A Primer to Prepare for the Connected Airport and the Internet of Things introduces the concept of the Internet of Things (IoT) within the airport environment to leverage current and emerging technologies. IoT can be used to provide information and services to airport passengers with current and evolving technologies. Airports, airlines, and other stakeholders can use these innovative technologies and data to enhance the user experience and add value. Airport operators and their stakeholders can use this primer to understand the IoT environment and plan for implementation.

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