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Due to the COVID-19 pandemic, airport operators had to develop strategies that maintained operations while ensuring employee safety and public health. Though not all airport-related tasks can be performed from remote worksites, many airports identified tasks that could be performed remotely.

ACRP Synthesis 126: Impacts of COVID-19 on Airport Work Models and Strategies, from TRB's Airport Cooperative Research Program, provides information on those airports that experimented in remote work, provides options for airports that did not participate in remote work, and identifies emerging trends.

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Suggested Citation

National Academies of Sciences, Engineering, and Medicine. 2023. Impacts of COVID-19 on Airport Work Models and Strategies. Washington, DC: The National Academies Press. https://doi.org/10.17226/27235.

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Publication Info

120 pages |  8.5 x 11 |  DOI: https://doi.org/10.17226/27235
Chapters skim
Front Matter i-viii
Summary 1-3
Chapter 1 - Introduction 4-7
Chapter 2 - Synthesis Methodology 8-10
Chapter 3 - Literature Review 11-18
Chapter 4 - Survey Results 19-38
Chapter 5 - Case Examples 39-43
Chapter 6 - Conclusions and Future Research 44-46
Appendix A - Airport Manager/HR Manager Survey 47-53
Appendix B - Airport Employee Survey 54-60
Appendix C - Additional Literature Review 61-67
Appendix D - Remote Work Policy and Agreement Samples 68-82
Appendix E - Verbatim Comments, Airport/HR Manager Survey 83-97
Appendix F - Verbatim Comments, Airport Employee Survey 98-109
References 110-114

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